Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Management

Showing 425 of 1912

For Scheduled jobs it should be possible to set specific time, not 30 min intervals

With CMS 12 the possibility to set specific time for the Next scheduled date (UTC) is removed and the editors have to choose from 30 minutes intervals. The editors should have the possibility to set their own time.
over 2 years ago in Content Management / Technical 0

Overlapping page name wrapping on Convert Page tool

Issue If you have long page names then the Page Selector on the Convert Page tool can show these as overlaid on the next item in the list. This is more pronounced if the item is nested further into the content tree. e.g. a third level item called ...
over 2 years ago in Content Management / Content Manager 0

Fallback and replacement language for blocks

Language handling in Optimizely is one of our usp's. When setting fallback and replacement language for pages we use the Tool - Language Settings. For blocks it's not possible to set fallback and replacement languages except for one and one block ...
over 2 years ago in Content Management / Multi-language 1

Reindex tblSoftLink when property is deleted from code

The case is, if you are removing properties from the model and the properties have values, they will not be deleted from epi. So then projects have a pluign to delete these properties since we do not want them to be shown for the editors (at least...
over 2 years ago in Content Management / Technical 0

Need a separate mobile web banner that replaces the responsive when it hits mobile

We need a mobile web banner that is not just the responsive banner we currently have. The responsive banner limits us to what we can do on the mobile website for promotions. If we had a specific mobile banner then when we update the regular one we...
over 2 years ago in Content Management 0 Future consideration

Protecting content types

Background With an increasing number of ways to modify the content model (inproc .NET, definitions API, modelling UI) it's becoming harder to avoid ending up with a model that breaks some content consumer. Idea Add more detailed access controls ar...
almost 3 years ago in Content Management / APIs / Roles and Security / Technical 0

Link validation job configuration

In Optimizely Content Cloud 11 the link validation job could be configured: https://docs.developers.optimizely.com/content-cloud/v11.0.0-content-cloud/docs/configuring-link-validation-legacy This is no longer possible in CMS 12. It should be.
almost 3 years ago in Content Management / Technical 0

Provide a large mouseover preview image for images in an asset folder

The thumbnail of an image is too small to really see what it is. If you open the image, you can see it, but it opens in the editing area which makes you have to click back, etc. to continue editing. A mouseover larger preview image from the asset ...
almost 3 years ago in Content Management / Editing 0

Copy the shortcut field when duplicating English pages to another language using LanguageManager add-on

When you create a page in another language using LanguageManager add-on using the 'Duplicate English', the shortcut field on the settings tab does not get copied. We would like it to be copied since translators sometimes do not know what the short...
almost 3 years ago in Content Management / Multi-language 0

Add websockets support when using windows authentication

As it is right now, websockets are not supportet when using "Windows" as authentication scheme. It would be really good if you added support for websockets when using windows auth.
almost 3 years ago in Content Management / Editing 0