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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Management

Showing 425 of 1912

Prevent deletion of linked images/assets from Welcome/DAM

If a Welcome/DAM image, document or other asset is linked to from a webpage or block, then prevent any user including Admins from being able to delete that image/asset. If a user attempts to delete a asset from Welcome/DAM and that asset is being ...
over 2 years ago in Content Management / Asset Management 0

Share Product Lists to Individual Users From Admin Rather than entire bill to address

When sharing product lists (wish lists) and assigning to customers, it would be a nice feature to be able to share to the individual customer of a company rather than everyone from that company (bill to)
over 2 years ago in Content Management / Asset Management 0

More Details on Cross Sell Widget

In Spire CMS, there are two different cross sell widgets. One cross sell will only return web cross sells. The other cross sell widget returns product cross sells. These are titled very similar, leading to some confusion on the other side. This ha...
over 2 years ago in Content Management / Content Manager 0

Restrict moving pages in tree structure

We have found that it's possible for a web editor (without Admin right) to move pages around in the tree structure freely - even if the page/the move impacts pages that are restricted for Admins, e.g. Site settings. There are several issues here: ...
over 2 years ago in Content Management / Roles and Security 0

Repositioning the publish button when using Quick Edit?

Hi, Our editors have repeatedly reported that they are having troubles with the positioning of the Publish button in Quick Edit Mode. They hit Save instead of Publish. They have put in a request to my team to move the Publish button to the upper r...
over 2 years ago in Content Management / Editing 0

Self-service long term backups

Extend self-service backup capability with an option to retain backup long term (e.g. 7 years) and the ability to download snapshots.
about 5 years ago in Content Management 0

Block and page editiing

One of our customers Navico who are big fans of Optimizely, also use Adobe AEM and have mentioned that the main aspect that Optimizely CMS is lacking is that the page building in Adobe AEM is simply easier. They asked if we have anything in our ro...
over 2 years ago in Content Management / Content Manager 0

Dismiss notifications automatically

As a CMS user I want my notifications to be removed once they have been marked as read or after a certain length of time left unread So that I can clear my workspace to work more efficiently and without unnecessary distraction. the outcome is th...
about 5 years ago in Content Management / Collaboration & Approval 0 Future consideration

Approvals for multiple sites - show items for current site

As an approver on multiple sites/domains I want my tasks pane to display items relating to the current site I am logged into So that our access integration system doesn't log me out/in to the new domain when I select a new item which has been bu...
about 5 years ago in Content Management / Collaboration & Approval 0 Future consideration

Word, Excel and PPT preview in the CMS UI

When working with MS assets it would be lovely to have a preview rendering of the file, just like with the PDF addon.
over 2 years ago in Content Management / Asset Management 0