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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Management

Showing 425 of 1913

UserProfile visitor group criterion should not throw an exception if current user is logged in through external OpenID Connect provider such as AzureAD / Entra ID.

As a site administrator of a site using mixed-mode authentication (both AspNetIdentity for local users and OpenID Connect for AzureAD / Entra ID users), I want to know that my site will not break if I set up a visitor group using the Site Criteria...
10 months ago in Content Management / Personalization 0

Create a publicly available symbols server for Episerver Libraries

Hello, I recently found through some of my searches on the internet that a symbols server for Episerver libraries did existed in the past. The URL I found so far is the following: http://symbols.episerver.com, but it doesn't seems to be working an...
about 3 years ago in Content Management / Technical 0 Investigating

Add live documents to library (e.g. word)

It would be useful to be able to edit live documents in the library that can then be added to tasks or campaigns before they are completed.
3 months ago in Content Management / Content Manager 0

Ability to add whole folders from the library to multiple tasks or campaigns

When we create a folder in the library, it would be good to be able to add the whole folder to a task or campaign rather than single assets.
3 months ago in Content Management / Asset Management 0

Enhance the Deployment API to allow passing parameter to clear CDN cache after deployments

It would be helpful to Enhance the Deployment API to allow passing a parameter to clear CDN cache after deployment completes. Reference: https://docs.developers.optimizely.com/digital-experience-platform/docs/deploy-using-powershell
3 months ago in Content Management / APIs 0

Prevent version history comments from being deleted/archived.

Currently page comments are removed during the change log truncation process. These comments are associated to the version history and can be used to provide valuable information regarding each content change. Our content authors rely on these com...
11 months ago in Content Management / Editing 0

Dark mode theme

The CMS UI is mostly white, which can be straining on the eyes. I'm convinced that adding the option to switch to a dark themed interface would be greatly appreciated by a lot of users. The option could also be automatically configured based on br...
over 3 years ago in Content Management / Editing 4 Future consideration

Support CSP with nonce in Edit, Admin etc

It would be great if developers can configure CSP to use nonce. So that they can increase the security and control of what resources are loaded by the application. Currently almost all script tags are rendered without CSP nonces and the site is br...
about 2 years ago in Content Management / APIs 2 Future consideration

Feedback on UI Layout in Optimizely 12 Edit Mode

In Optimizely 12 I have noticed a significant change in the Edit Mode UI layout that I would like to share as feedback. In Optimizely 11, the Edit Mode UI was more compact, providing editors with a more efficient workspace and minimizing empty spa...
6 months ago in Content Management / Editing 0

Ability to change master language of page & block

We have multiple times seen and gotten feedback from customers that they've accidentally created content in the wrong language when for example English is supposed to be the master language. This is usually due to them mainly working in one langua...
over 4 years ago in Content Management / Multi-language 0 Investigating