Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Management

Showing 425 of 1913

Unable to Delete a Block that with the 'not used anywhere' message

There are blocks that have the message 'not used anywhere' at the top. They were incorrectly created and need to be deleted. But from the offending block's edit URL, we're unable to find the Parent Block/Folder it was created under. We're needing ...
about 3 years ago in Content Management / Editing 0

Do not require a license for local.domainname.ext

As a developer I want to use local.domainname.com without a license, so we don't have to keep creating licenses for every developer. The documentation (https://docs.developers.optimizely.com/content-management-system/docs/set-up-a-development-envi...
7 months ago in Content Management / Technical 0

Reassign tasks

As an approver I want to assign or reassign workflow tasks to users So that I can better manage publishing requirements and dates. The outcome is that as admins we have the ability to assign a review item to a particular content author.
almost 5 years ago in Content Management / Collaboration & Approval 1 Future consideration

Translating Inline Blocks

Some of our clients use Inline blocks only and it would be nice if the Language translation gadget would be capable of also providing translation files for these blocks.
7 months ago in Content Management / Multi-language 0

Change the red asterisk on required fields

No other site or system I have seen have a red asterisk when property is filled correctly. I think you should find another icon to show required, not one that is used for errors.
7 months ago in Content Management / Editing 0

Add Group Name filter to Content Type list in admin CMS 12

Imho it should be very easy to implement and will really help alot (mostly for Web admins and developers)
over 3 years ago in Content Management / Content Manager 0

No error display when form submit not successful

We want to use Marketing automative Salesforce connector for Optimizely CMS(Customer Management System) form to connect with our Salesforce platform. But we find out there are no submission failure show up on CMS interface, only recording the subm...
7 months ago in Content Management / Forms 0

Support SVG

Support SVG's. E.g. https://world.episerver.com/blogs/Ben-McKernan/Dates/2015/7/supporting-svg-images/
over 4 years ago in Content Management / Technical 1 Future consideration

Overview of Audience groups and where they're used

Requirement: We are currently implementing the personalization on basis of combination of different Audiences using the Azure groups with their respective roles in Optimizely. It is required that certain pages/blocks need to show for some groups a...
7 months ago in Content Management / Content Manager 0

Add ODP segments as visitor group criteria

As an editor I would like to make up visitor groups based on customer data from ODP. Profile properties, segments etc. I am aware of a community add-on that accomplishes this. But I believe this is something that is so important it should come fro...
almost 2 years ago in Content Management / Personalization 0