Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 137

On-Hold Status for Work Requests

There are times when someone submits a request and, while we want to complete the request, we are unable to do so at that time. Putting it on hold would allow the submitter better visibility into our plans.
over 3 years ago in Content Marketing / Requests 0 Shipped

Name URL Content

When I use the URL feature to load a web page, it inherits the name of the page. That's fine, until I load two pages from the same place (think Figma or Google Docs). Then, they both get the same name. I need to be able to manually enter a name to...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

2FA for login to Optimizely Campaign

As a User I would like to enable two-factor authentication for login to Optimizely Campaign to increase account security.
about 4 years ago in Campaign 1 Shipped

Categorical facets for integer values

When querying facets for e.g. the integer ContentLink.ID I would like the option to get a categorical facet i.e. 1 facet for every unique ID value, similar to how string facets work, rather than the current behavior of always returning range facets.
about 1 year ago in Optimizely Graph 1 Shipped

View Work Request Completion Date in List View Column

We would like to see the work request submitted date in a column next to the completed date in order to calculate turnaround time. Today, the completed date is not available as a column for the list view.
over 2 years ago in Content Marketing / Requests 1 Shipped

As a search relevancy engineer, we need to have ElasticSearch Explain Parameter available to understand the relevancy scoring details and relate that to how we should configure the business boosting logic for better search results.

The ElasticSearch Explain parameter was available prior to the latest EpiFind upgrade. For this past year, without this parameter being available, it left us with no tool to understand the search relevancy and no solution to better configure searc...
about 3 years ago in Search & Navigation 4 Shipped

Task Templates - overwriting the task Title

Hi Team, many thanks for intruducing the Task Templates - super helpful. I have observed an unexpected behaviour when creating a Task: 1) Fill in the 1st field - Title 2) Choose the Task template = Title gets overwritten by the template title whic...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 5 Shipped

Use v3.x of ImageSharp in CMS 12

Allow v3+ of SixLabors.ImageSharp to be used. Version 3.0 of that library was recently released and should come with some performance enhancements. But EPiServer.CMS.Core has a dependency to SixLabors.ImageSharp (≥ 2.0.0 && < 3.0.0)
almost 2 years ago in Content Management / APIs 1 Shipped

Reorder Files in the Content Tab

We'd like to be able to re-order files in the content tab so that we can keep like files together. For example - in a recent task, French and English files were uploaded for review, so when English design & final files were added they bookende...
about 3 years ago in Content Marketing / Tasks, Campaigns, and Events 2 Shipped

Emoji Reactions for Comments

PLEASE enable emoji reactions in comments! I work with freelancers and we need to be able to confirm/approve due dates and respond to each other easily, which we cannot do if we have to type out every single response or simple confirmation/acknowl...
over 2 years ago in Content Marketing / Miscellaneous 1 Shipped