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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Customized Commerce

Showing 98 of 1913

Add a 'select/deselect all' button in 'Target markets' modal

As an administrator, I would like to be able to select/deselect all markets in the 'Target markets' modal, so that I can select the desired market faster. For example, one site has ~50 markets and we only wish to select one, but in order to do so,...
10 months ago in Customized Commerce 0

ServiceApi Media service XML support for complex types

Currently we are using ServiceApi and Media service to upload assets to all entry types in one of our customer' integration solution. This has proven to work quite well but misses one import feature as our assets require a property type that is no...
about 1 year ago in Customized Commerce / Technical 0 Gathering interest

Add link to asset from catalog entry

Please add a link to the asset referenced by a catalog node/entry in the Commerce admin portal. Assets are listed on the Assets tab for a node/entry, but I can't click on it to get the that media entry.
over 1 year ago in Customized Commerce / Catalogs 2 Future consideration

Deleting Commerce Catalog items warning does not tell you if what you are deleting is referenced anywhere

When you delete a Page or Block in the CMS, a dialog box is shown that informs the user everywhere the items being deleted are referenced. In Commerce Catalog, if you attempt to delete an item you only receive the warning below. It does not inform...
almost 4 years ago in Customized Commerce / Catalogs 6 Planned

Allow to create blocks as a children of Product/Category pages

As an Catalog editor I want to be able to create blocks with option known from CMS - For this page. Reproduction steps: I have my Product page that inherits from ProductContent I add a property of ContentArea type to that page On ContentArea contr...
11 months ago in Customized Commerce / Catalogs 0

Track IList<ContentReference> in Commerce - warning before deleting content

While being within Commerce and trying to remove a block that is used you don't get a proper warning. One can use flag EnableFeatureGetReferencesInCatalog which replaces ReferencedContentResolver with CommerceReferencedContentResolver. It looks li...
6 months ago in Customized Commerce / Technical 0

Rename 'Archived schedule job'

The scheduled job 'Archived schedule job' is only for archived Commerce content. Change the name to 'Commerce Archived schedule job' and change the description to 'This job will permanently delete archived Commerce items if they're archived over t...
7 months ago in Customized Commerce / Technical 0

Ability to Show Customers Assigned to Sales Rep AND Website User

If you use the Sales Reps in Opti, when the sales rep logs in, they only see the customers assigned to them. It would be amazing if they could see those customers AND any additional customers assigned to their website user.
7 months ago in Customized Commerce / Roles and Security 0

Enable antonyms in FIND optimization features

We DESPERATELY need an antonym feature in the FIND tool: Example: https://www.gardeners.com/search?q=garden+cart art DOES NOT EQUAL cart cane DOES NOT EQUAL cart No matter what I do, I cannot get those first two items to NOT result first, and our ...
over 3 years ago in Customized Commerce / Technical 1 Gathering interest

If your project has Commerce Catalog then Catalog items should sort properly

Users have to create project with catalog items and make changes to a few catalog items and then sort by status in order for the sorting to appear correctly. Why would there be an option for adding commerce content to projects in the first place i...
7 months ago in Customized Commerce 0