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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Customized Commerce

Showing 98 of 1913

Allow UIHint.CatalogContent for ContentArea

We have need to allow multiple catalog items to be added to a contentarea and the picker does not allow this. There are workarounds but this seems like it would be core functionality.
over 1 year ago in Customized Commerce / Technical 0 Gathering interest

ServiceApi Media service XML support for complex types

Currently we are using ServiceApi and Media service to upload assets to all entry types in one of our customer' integration solution. This has proven to work quite well but misses one import feature as our assets require a property type that is no...
about 1 year ago in Customized Commerce / Technical 0 Gathering interest

Track IList<ContentReference> in Commerce - warning before deleting content

While being within Commerce and trying to remove a block that is used you don't get a proper warning. One can use flag EnableFeatureGetReferencesInCatalog which replaces ReferencedContentResolver with CommerceReferencedContentResolver. It looks li...
5 months ago in Customized Commerce / Technical 0

Add link to asset from catalog entry

Please add a link to the asset referenced by a catalog node/entry in the Commerce admin portal. Assets are listed on the Assets tab for a node/entry, but I can't click on it to get the that media entry.
over 1 year ago in Customized Commerce / Catalogs 2 Future consideration

Allow to create blocks as a children of Product/Category pages

As an Catalog editor I want to be able to create blocks with option known from CMS - For this page. Reproduction steps: I have my Product page that inherits from ProductContent I add a property of ContentArea type to that page On ContentArea contr...
10 months ago in Customized Commerce / Catalogs 0

Deleting Commerce Catalog items warning does not tell you if what you are deleting is referenced anywhere

When you delete a Page or Block in the CMS, a dialog box is shown that informs the user everywhere the items being deleted are referenced. In Commerce Catalog, if you attempt to delete an item you only receive the warning below. It does not inform...
over 3 years ago in Customized Commerce / Catalogs 6 Planned

Rename 'Archived schedule job'

The scheduled job 'Archived schedule job' is only for archived Commerce content. Change the name to 'Commerce Archived schedule job' and change the description to 'This job will permanently delete archived Commerce items if they're archived over t...
5 months ago in Customized Commerce / Technical 0

Ability to Show Customers Assigned to Sales Rep AND Website User

If you use the Sales Reps in Opti, when the sales rep logs in, they only see the customers assigned to them. It would be amazing if they could see those customers AND any additional customers assigned to their website user.
5 months ago in Customized Commerce / Roles and Security 0

If your project has Commerce Catalog then Catalog items should sort properly

Users have to create project with catalog items and make changes to a few catalog items and then sort by status in order for the sorting to appear correctly. Why would there be an option for adding commerce content to projects in the first place i...
6 months ago in Customized Commerce 0

Issue with legacy ExposedDropdownMenu component

We are currently utilizing Commerce version 14.28.2 and have encountered a UI alignment issue within the Admin Roles Dropdown under the contacts section. The dropdown values are not anchored to the textbox; instead, they float and misalign when th...
6 months ago in Customized Commerce / Technical 0