Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Content Marketing

Showing 526 of 1912

Sort All Columns in Plan Module

I really need to be able to sort ANY column in List View. Right now, only a few are sortable, which means I have to export the view and then sort in Excel if I want to arrange my data. It's frustrating and time consuming to have to leave the platf...
about 3 years ago in Content Marketing / Plan 0 Future consideration

Allow for web browser tab view in full screen mode

When a user wants to view an asset in the library in full screen mode, the full screen is out of the browser so people cannot see the web browser tabs. can full screen view but the full screen within the browser?
over 1 year ago in Content Marketing / Miscellaneous 0

Along with "Move", allow Collaborators to duplicate assets (Copy To).

Please add a "Copy To" feature in the DAM for Collaborators (duplicate asset in new location). Copy To should work similarly to the existing "Move" functionality for Library assets (but make a new copy). Sometimes lines of business need their own ...
over 1 year ago in Content Marketing / DAM/Library 0

Apply Workflows to Events

We would love to see workflows for events. These would not be to create ‘assets’ like with tasks, but to assign responsibilities for preparation/work on the day/follow up etc. Right now, we put this information in the brief but it won’t show up on...
about 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Advanced Social Media Capabilities

We'd love to see you develop more on paid content and targeting (other than Facebook and LI) so that we can bring more of our work into the platform from 3rd party tools. It would also be great if you could publish videos on LinkedIn through the p...
about 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Bi-directional Related Objects

When we relate task A to task B, we want to see that relationship from task B as well.
about 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Object Override missing help text and documentation

The Object Override feature for Roles does not have help text to describe it's purpose nor any documentation on the Support site either. As this feature is meant to be a 'Super Admin' feature, there should be clear information on the use case and ...
over 1 year ago in Content Marketing / Settings + Configuration 0

Update file names in public link

We share assets via public links. We found that while we can update the file name in the Welcome library, the file name is not updated and we have had stakeholders confused at the file they are downloading because the name does not match what they...
over 1 year ago in Content Marketing / DAM/Library 0

Track changes on briefs

Brief templates should have a tracked changes/review feature on the toolbar.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0