Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Pre-select a Brief Template When Creating a Workflow

We have certain brief templates that are always used with certain workflow templates, and we would like to tie them together. For example - every time we use the creative assets workflow, we would like to prompt use of the the creative assets brie...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Feature Flag Lifecylcle Analytics

One of my goals as an administrator of feature flags is to understand the lifecycle of our feature flags. When it was created and the various data points for it's rollout. I struggle to maintain the lifespan of our flags without alot of manual work.
over 3 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Self service setting for App Service timezone

As a developer I should be able to set the timezone of the app service for each environment. If this isn't changed, it defaults to UTC, which is likely different from the setting it was for a migrated database. When moving an existing database to ...
over 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Change Log for CMP Codebase

We are currently using a 3rd party app on top of the CMP to guide users through company-specific process flows. This app relies on identifying specific pieces of code to operate properly, and it needs to be updated every time the code changes. We ...
almost 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Add CMS login auditing

Add historical logging of CMS user logins, including IP address and date and time.This will allow admins to view and track information about possible login hacking attempts and to mitigate these issues.
over 4 years ago in Content Management / Roles and Security 0 Future consideration

Counter for Subject Line

we would like to have a counter for our subject line. when the subject line exceeds 50 letters/signs there should be a red warning, similiar to the one of the paragraphs. there should also be the possibility to automatically shorten the subject li...
almost 2 years ago in Campaign 0 Future consideration

Slack Integration for Publishing

I know we already have an existing Slack integration with Welcome that gives updates on when tasks are due, for example. Can we leverage this existing integration so that we can create a channel where it lets people across our company know only wh...
almost 2 years ago in Content Marketing / Notifications 1 Future consideration

Add notes to campaigns

As a campaign managerI want to be able to add notes at any item of the campaign I am planning and editingSo that I can describe the purpose of the configuration or give context to other editors to reduce the risk of misunderstandings and thus mis-...
over 6 years ago in Campaign 0 Future consideration

Need to have “Create block” link on Form Content area property on Form block (Ticket referrence #1405503 )

No description provided
11 months ago in DXP Cloud Platform / Data management 0 Future consideration

Multi-variable forced QA

Would like to have a setup so that when there are multiple variables, a QA cookie can be set for each variable so that each can be viewed in the browser independently. Right now a QA cookie set only seems to get you in to an experiment, not view e...
over 2 years ago in Web Experimentation / QA 1 Future consideration