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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Management

Showing 425 of 1912

Add to folder and collection on direct library upload

When using the library as a DAM, I often find that I upload files directly into the library UI. On file upload, there's no option currently to assign those files to a folder, or to a collection. They end up in a top level folder then have to be mo...
12 months ago in Content Management / Asset Management 0

Support to edit link name in Insert/Edit link dialogue TinyMCE

Editor can only change the link title through the dialogue, however most of the editors would like to change the name instead as it is the actual content displaying to customers. there is no easy way to change the link name without going to source...
almost 4 years ago in Content Management / Editing 0

Improve possibilities to group larger quantities of items under the same node without affecting the URL segment

I want to be able to group content in "buckets" without affecting the URL. Container pages have been used, but this is not ideal since they add a URL segment and we want to try and avoid to remove this by tweaking into some central parts of routin...
almost 5 years ago in Content Management / Editing 0 Future consideration

Move 'For this page/block' folder up

In my capacity as a Digital Marketing Manager actively engaged in the CMS tasks and also facilitating others in this role, my foremost goal is to reposition the 'For this page/block' option to the top of the folder structure. By implementing this ...
almost 2 years ago in Content Management / Asset Management 2

Support for add custom icon to custom menu item

In 12.22.0 Optimizely CMS UI packages, the menus have been completely redone. We can add custom menu items to the Main menu, but we are unable to enable showing the custom icons for the custom menu items. It is very difficult to navigate the custo...
almost 2 years ago in Content Management / Technical 1

Add 'Compliance Expiry' Within 'Manage Expiration and Archiving' on CMS Pages

As an Editor in the CMS I want to be able to add a 'Compliance Expiry' date to a page within the 'Manage Expiration and Archiving' popup, so that I can indicate in Edit Mode that the page content will need to be reviewed by the Compliance Team. If...
almost 2 years ago in Content Management / Collaboration & Approval 2

Built-in support for SAML2

SAML2 is a popular protocol for federating users and roles from an enterprise identity store to enable SSO. It would be very helpful if it was possible to setup a trust relationship to a SAML2 IdP either through simple configuration or ideally usi...
almost 4 years ago in Content Management / Roles and Security 0 Will not implement

Approval comments to be more visible

As an approver I want comments I add to items during the review process to be highly visible to the user who submitted the changes . The outcome is that when a comment is added to an item during review - whether the item is approved or declined -...
about 5 years ago in Content Management / Collaboration & Approval 0 Future consideration

Missing functionality for delayed publish and interactions with the editor

If I create a delayed version of my content page, I get a nice green information dialog inside edit mode. Telling me that a delay version is created and a lock is set on the current published version. If I create another delayed version of the sam...
about 1 year ago in Content Management / Editing 0

ContentArea UI design: indicate "user has no access" when it shouldn't

Senario: Current logged in editor has not access to Edit the current page, and all props are greyed out. Ok enouth. But, inside a contentarea there are blocks that the current editor do have Edit access to. But theese blocks are also greyed out, e...
about 1 year ago in Content Management / Editing 0