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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Management

Showing 425 of 1913

Users would benefit from the ability to refresh their current view in the content tree without refreshing the browser.

Though we use sockets to provide some real-time communication, the content tree doesn't always reflect the most recent changes - particularly in folders in the asset pane or sub-items in the page tree. To test, open two separate browsers and ent...
about 5 years ago in Content Management / Editing 0 Future consideration

Possibility for a Task to be associated with multiple Campaigns

For organization and planning purposes, multiple teams create their own plans and views, often with multiple tasks being created and living under different campaigns, but for the same Marketing objective, for example, a new product Launch. The pos...
almost 2 years ago in Content Management / Content Manager 0 Future consideration

Include Description Display Option in Create New Page View

Currently, the "Description" display option is only visible when editing a page in Episerver/Optimizely CMS. It would be beneficial to extend this feature to the Create New Page view as well. Including the description display option during page cr...
almost 2 years ago in Content Management / Technical 0

Viewing a scheduled job always resets the scheduled Jobs list view when returning to the list

When checking intervals or the setup of several scheduled jobs, the Scheduled Jobs list view always reloads and any column sort selection or scroll debth is lost. This makes it difficult to systematically check settings of multiple jobs. Would be ...
8 months ago in Content Management / Content Manager 0

Improve Scheduled Jobs view for narrow screens

When using smaller screens or viewports the Scheduled Jobs view is difficult to read and prioritizes showing Last Run and Next Run columns, instead of the name of the job.
8 months ago in Content Management / Technical 0

IP Range criteria for IPv6

When creating audience criteria I would like to add an IP Range criteria for IPv6. Today it is only possible for IPv4.
over 1 year ago in Content Management / Personalization 0

Schedule publication of media files

I miss the ability to schedule the publication of files that are replaced. I would like to replace it to a certain date.
over 1 year ago in Content Management / Editing 1

Cludgy solution for finding content references (moving to trash)

If I want to find internal pages that link to a page, I usually click Move to Trash to get a list of internal references, and then Cancel. Grzegorz Wiecheć has made a nicer solution to this issue: https://gregwiechec.com/2015/06/displaying-related...
over 4 years ago in Content Management / Editing 0 Future consideration

Add dependencies to blocks

It would be great if blocks could be shown depending on "Dependencies" just like it can be done with form elements. E.g. a block is hidden until somebody clicks a link (button) on the page. It provides me the possibility to add 2 different (CRM in...
9 months ago in Content Management / Content Manager 0

Add to folder and collection on direct library upload

When using the library as a DAM, I often find that I upload files directly into the library UI. On file upload, there's no option currently to assign those files to a folder, or to a collection. They end up in a top level folder then have to be mo...
9 months ago in Content Management / Asset Management 0