Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Would like quick update field without having to click in Welcome

When reviewing all of my open tasks in a saved view, I would love to be able to put a short note in each task so I can remember day to day - and update quickly - without having to click into the task. I would be able to see these when I pull up my...
almost 2 years ago in Content Marketing / Plan 1 Future consideration

Need the ability to add deployment notifications to more accounts than just the originating developer.

As a Web Development Lead, I need to be notified when releases are actioned by the team. Currently, only the initiating developer gets notifified.
over 2 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Manage app settings/secrets with API

As a developer, I want to automate the creation/update of appsettings/secrets in the DXP portal during deployment. So that I'm sure there are no mistakes introduced. We typically deploy our code with a pipeline in Azure DevOps. It would be nice...
6 months ago in DXP Cloud Platform / Code deployment 0 Future consideration

Categories Management Improvement

CMS 12 Currently you can only reorder categories within the same level of hierarchy. We need the ability to drag-and-drop them to different levels of hierarchy not just within its current level. Separately, we would like a method to bulk upload Ca...
almost 2 years ago in Content Management / Content Manager 1 Future consideration

Fields for Milestones

We'd like to be able to filter our milestones via fields/labels and add additional context like notes via text fields.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Warn of visitor group usage before deletion

Please add a warning before the deltion of a visitor group so that our content managers don't delete a group that is in use. Actually, the UI should show a overview of where each vistor group is used.
almost 2 years ago in Content Management / Personalization 0 Future consideration

enable optimizely node sdk to work behind proxy

If sdk is meant to be initialised in air tight environment and you are meant to use proxy for security and audit reasons, then its impossible to do so with createInstance method from neither react nor node SDKs. Datafile wont be fetched, App will ...
almost 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Digital Presence Locally in China

We would like the option of having a digital presence for our solution lcoally in China. Delivering traffic into China via the China CND is not an option for us as we need to deliver with fast response time or other reasons.
about 5 years ago in DXP Cloud Platform 0 Future consideration

Automatic copy of database from production to preproduction

Preproduction should resemble production. There should be an automatic function for copying the database from production to preproduction and keep the correct hostnames in preproduction. This should also be possible to schedule as preferred.
over 1 year ago in DXP Cloud Platform / Data management 0 Future consideration

Allow users to sort comments on review pages

As a content creator, I want to be able to sort comments on review pages depending on what kind of content is being reviewed: Specifically as a graphic designer working on brochures/PDFs, I want to be able to sort comments in these ways: Start on ...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration