Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 567

Categories Management Improvement

CMS 12 Currently you can only reorder categories within the same level of hierarchy. We need the ability to drag-and-drop them to different levels of hierarchy not just within its current level. Separately, we would like a method to bulk upload Ca...
about 2 years ago in Content Management / Content Manager 1 Future consideration

Fields for Milestones

We'd like to be able to filter our milestones via fields/labels and add additional context like notes via text fields.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Warn of visitor group usage before deletion

Please add a warning before the deltion of a visitor group so that our content managers don't delete a group that is in use. Actually, the UI should show a overview of where each vistor group is used.
about 2 years ago in Content Management / Personalization 0 Future consideration

enable optimizely node sdk to work behind proxy

If sdk is meant to be initialised in air tight environment and you are meant to use proxy for security and audit reasons, then its impossible to do so with createInstance method from neither react nor node SDKs. Datafile wont be fetched, App will ...
about 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

UI for managing items in the Graph

Super users and developers troubleshooting Graph content would get a lot of value from a tool to inspect and trim the actual graph entities in a way that's simpler and more intuitive than iGraphQL. Example scenarios Whitelist in CMS was updated an...
over 1 year ago in Optimizely Graph 0 Future consideration

Support OpenFeature

As a developer I want to be able to use an Optimizely provider for the CNCF OpenFeature project so that I don't have to learn a vendor-specific SDK to integrate my codebase with Optimizely resulting in faster adoption of Optimizely in my applications
over 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Reassign tasks

As an approver I want to assign or reassign workflow tasks to users So that I can better manage publishing requirements and dates. The outcome is that as admins we have the ability to assign a review item to a particular content author.
almost 5 years ago in Content Management / Collaboration & Approval 1 Future consideration

Azure Queue / Service Bus for Message Handling

CDN logs are exposed to us via SAS URI with read Permissions. However if Episerver could consider exposing the Azure Queue / Service Bus that will be a complete solution that helps us consume the logs from Queue., instead of designing a solution f...
over 4 years ago in DXP Cloud Platform / Telemetry 1 Future consideration

Allow users to sort comments on review pages

As a content creator, I want to be able to sort comments on review pages depending on what kind of content is being reviewed: Specifically as a graphic designer working on brochures/PDFs, I want to be able to sort comments in these ways: Start on ...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Automatic copy of database from production to preproduction

Preproduction should resemble production. There should be an automatic function for copying the database from production to preproduction and keep the correct hostnames in preproduction. This should also be possible to schedule as preferred.
over 1 year ago in DXP Cloud Platform / Data management 0 Future consideration