Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Management

Showing 425 of 1912

Improvements local inline blocks

This is the drawback right now with local blocks: There is no way to map the inline local blocks between versions or language contexts. Why not add a GUID? There is no way in the UI (Dojo JavaScript API) to determine if the context is within "inli...
7 months ago in Content Management / APIs 0

Make it possible to expand more than one level in CD API

As a developer I want to be able to expand more than one level in the Content Delivery API to be able to retrieve nested properties in content areas. When doing this, I want to be able to control the maximum number of levels to expand.
about 2 years ago in Content Management / APIs 1 Future consideration

Unable to Delete a Block that with the 'not used anywhere' message

There are blocks that have the message 'not used anywhere' at the top. They were incorrectly created and need to be deleted. But from the offending block's edit URL, we're unable to find the Parent Block/Folder it was created under. We're needing ...
over 3 years ago in Content Management / Editing 0

Reassign tasks

As an approver I want to assign or reassign workflow tasks to users So that I can better manage publishing requirements and dates. The outcome is that as admins we have the ability to assign a review item to a particular content author.
about 5 years ago in Content Management / Collaboration & Approval 1 Future consideration

Copied content items should be pasted as draft items.

In the Optimizely CMS, content items can be copied and pasted into other locations in the CMS respository via the browser UI. However, pasted content items are published immediately. Ideally copied items would be pasted as drafts so that editors c...
over 1 year ago in Content Management / Editing 0

Categories Management Improvement

CMS 12 Currently you can only reorder categories within the same level of hierarchy. We need the ability to drag-and-drop them to different levels of hierarchy not just within its current level. Separately, we would like a method to bulk upload Ca...
about 2 years ago in Content Management / Content Manager 1 Future consideration

Warn of visitor group usage before deletion

Please add a warning before the deltion of a visitor group so that our content managers don't delete a group that is in use. Actually, the UI should show a overview of where each vistor group is used.
about 2 years ago in Content Management / Personalization 0 Future consideration

Make the Salesforce Marketing Cloud (ExactTarget) plugin work for multiple Business Units

Problem We are using the Plugin in Optimizely CMS to easily connect Optimizely Forms to Salesforce Marketing Cloud Data Extensions. This works very well when the user that's used to configure the connector only has access to 1 Business Unit (MID) ...
7 months ago in Content Management / Forms 0

Blob provider does not support async operation

The EPiServer.Framework.Blobs.Blob base class lacks many async methods. E.g. There is Write(), but no WriteAsync(). Curiously, it contains AsFileInfoAsync(), but that is about it. Everything else is not using async. Please fix.
7 months ago in Content Management / Technical 0

Similar type of field for blocks than route segment is for pages

Page types have the route segment property in Optimizely. Blocks obviously don't have these as they don't have URLs. Would it be possible to add some kind of similar field to block that could be used as a filtering option for example through the A...
about 1 year ago in Content Management / Technical 0