Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Content Management

Showing 425 of 1913

Preview unpublished content delivered by Content Delivery API

In the documentation it says that it is possible to enable previews of unpublished content delivered by Content Delivery API https://docs.developers.optimizely.com/content-management-system/v1.5.0-content-delivery-api/docs/customizing-content-deli...
about 1 year ago in Content Management / APIs 0

Add ability to download reports

As a user I want to be able to export reports to Excel so that I can share them within my organization.
over 1 year ago in Content Management / Reporting 1

Forms should be able to show blocks on-page after a form submission

When configuring a Form in the CMS, the "Display message after form submission" rich text area allows blocks and other content items to be added. However when a Frontend user has submitted the form, the blocks will not render in the rich text area...
about 2 years ago in Content Management / Forms 0 Future consideration

Do not require a license for local.domainname.ext

As a developer I want to use local.domainname.com without a license, so we don't have to keep creating licenses for every developer. The documentation (https://docs.developers.optimizely.com/content-management-system/docs/set-up-a-development-envi...
5 months ago in Content Management / Technical 0

Translating Inline Blocks

Some of our clients use Inline blocks only and it would be nice if the Language translation gadget would be capable of also providing translation files for these blocks.
5 months ago in Content Management / Multi-language 0

Change the red asterisk on required fields

No other site or system I have seen have a red asterisk when property is filled correctly. I think you should find another icon to show required, not one that is used for errors.
5 months ago in Content Management / Editing 0

Workflow - name of step not visible to reviewer

When using workflows and getting a notification and e-mail about approval of a content that needs reviewing you don't know which your role is. You might be in several workflows - in one you might review the language, in another you are there as a ...
over 1 year ago in Content Management / Collaboration & Approval 0

CMS 12 dark mode

My customer, Animal Friends, made a suggestion that a dark mode option would be beneficial for users of Optimizely CMS.
over 1 year ago in Content Management / Technical 1

SynchronizingRolesSecurityEntityProvider is slow when tblSynchedUser has many users

We are using an external identity provider for sign in for users on our site using OpenID Connect. When the user has successfully logged in, we sync the role claims via the ISynchronizingUserService like stated in the documentation(https://docs.de...
over 1 year ago in Content Management / Roles and Security 0

No error display when form submit not successful

We want to use Marketing automative Salesforce connector for Optimizely CMS(Customer Management System) form to connect with our Salesforce platform. But we find out there are no submission failure show up on CMS interface, only recording the subm...
5 months ago in Content Management / Forms 0