Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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DAM/Library

Showing 84 of 1912

Approved Keyword Suggestions for tagging assets

It would be great if CMP could capture and suggest 'approved' keywords at upload, based on a list of company approved keywords, to encourage users to correctly tag assets using the language used internally. For example an asset about CMP could hav...
over 1 year ago in Content Marketing / DAM/Library 0

Confirmation to delete asset is hidden when image is associated with many CMS pages (Usage)

You cannot see the "Yes, Delete" confirmation button for assets with a lot of associated webpages (Usage section). In the attached example, the image is associated with over 50 urls and I had to reduce my browser resolution to 25% to see the butto...
10 months ago in Content Marketing / DAM/Library 0

Do not let Library Role users add assets to the Library via the Download image as Custom option

We are finding that Library role users (our regular employee base) are accidently adding images to our Library. In order to obtain an image size they want, they chose "Download As" and then "Custom". The "Save" button does not work for them (brows...
over 1 year ago in Content Marketing / DAM/Library 1 Investigating

Support for images > 100MB

We have a lot of images that are over 100MB in size. They are unable to be viewed or resized in the CMP Library so it is not usable as a storage solution for these assets.
almost 2 years ago in Content Marketing / DAM/Library 0 Investigating

Exclude expired assets from our searches

Due to the lack of a Library Archive, we have decided to "expire" assets no longer relevant to our organization. However, in the Library, there is no way to exclude expired assets from a search. The only capability we see is to show expired assets...
over 2 years ago in Content Marketing / DAM/Library 2 Planned

Dynamic image transformation on the fly with parameters

The ability to request images with transformations on the fly (such as cropping, format, quality etc..) Example https://images3.cmp.optimizely.com/assets/[image-path]? width=800 & quality=75&format=webp
about 1 year ago in Content Marketing / DAM/Library 1

AI Auto-tagging for DAM assets

It would be a massive time saver if our marketing assets (Images/video etc) could have tags/keywords automatically added on upload. AI tools like Imagga can tag content without me needing to manually tag. Maybe we can also have a pre-populated lis...
over 2 years ago in Content Marketing / DAM/Library 1 Future consideration

Set default library upload folder

I would like to be able to set the default folder for all uploads to the library so we can review the files to make sure it matches the naming conventions, file guidelines for what should be published in the library and sort it into the correct fo...
over 1 year ago in Content Marketing / DAM/Library 0

Send Assets from Task to Discrete Library Folders

When working in a task, we often create multiple assets that need to go to the library. Today, we can send all assets to a folder in the library, which is great. But we need the ability to send individual assets to different folders. (Asset A goes...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Automatically Associate All Campaign Assets in Library as Related

In organizations which are very much compliance driven, there is a requirement for marketing teams to provide supporting information to the customer-facing creative content that is being produced. This could be boilerplates, claims, disclaimers, a...
almost 3 years ago in Content Marketing / DAM/Library 0 Future consideration