Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Asset Management

Showing 24 of 1913

Add to folder and collection on direct library upload

When using the library as a DAM, I often find that I upload files directly into the library UI. On file upload, there's no option currently to assign those files to a folder, or to a collection. They end up in a top level folder then have to be mo...
8 months ago in Content Management / Asset Management 0

Replace Image/Block When Marking Existing Asset for Deletion

When we delete an existing, published image or block it is typically because we need to update it with a new block type or image format. We can currently upload a new image with the same name and file format to automatically replace the existing i...
9 months ago in Content Management / Asset Management 0

Move 'For this page/block' folder up

In my capacity as a Digital Marketing Manager actively engaged in the CMS tasks and also facilitating others in this role, my foremost goal is to reposition the 'For this page/block' option to the top of the folder structure. By implementing this ...
over 1 year ago in Content Management / Asset Management 2

Media Image Scroll

We currently dont include media assets in the search INDEX, in order to have INDEXing job run smoothly. Is there a way Optimizely has any separate indexing job that can index only assets separately? This way we can search for the images or assets ...
almost 2 years ago in Content Management / Asset Management 0 Future consideration

Unzipping uploaded files

When uploading a zip file (or any other compressed file like a tar file), we'd like the option to unzip this in the folder from the action menu. This would make uploading a bunch of folders and files a lot faster, as you're uploading them compress...
almost 2 years ago in Content Management / Asset Management 0 Future consideration

sorting views in folders and collections

Can we have a "Save view" added to the library and collections? We find that when we access the library, we have to sort our folders in alphabetical order to find what we are looking for and we have to do it every time. It would be great to be abl...
almost 2 years ago in Content Management / Asset Management 0 Future consideration

When loading files (like images, csv, xls), optimizely scan virus of it

Content editor can upload files which contains viruses. Could optimizely automatically ensure that files are virus free. Or customer could add own virus scanning method to that process.
about 1 year ago in Content Management / Asset Management 0

Be able to select the crop when downloading resized images in the Library

As a Marketing Manager, I want to be able to select where the image crops when resizing so that I can manage what is cropped and what isn't.
about 1 year ago in Content Management / Asset Management 0

Report on image sizes in the CMS

Given how important imagery is on modern websites as well as Googles priority of web core vitals, I'm surprised that Episerver CMS doesn't offer a report that you can run to check image sizes. It would be an immensely useful tool to have.
almost 4 years ago in Content Management / Asset Management 1

Disable individual labels from a filter group

I want to be able to disable one specific label option from a label category. For example, if my label is "Product" and I have "Product 1" "Product 2" and "Product 3" as options and I want to remove "Product 3" since the product isnt relevant anym...
almost 2 years ago in Content Management / Asset Management 0