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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Categories Technical
Created by Guest
Created on Mar 30, 2023

Link Validation job use HTTP HEAD and report working external links as broken

The Optimizely CMS link validation job validates both internal and external links.

External links are validating using a HTTP HEAD request, but a lot of websites (including world.optimizely.com) do not respond to HEAD requests and are because of this reported as broken.


It should be possible to configure the job to use HTTP GET instead of HTTP HEAD. At least for a list of domains that are known to have this issue.