Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Add feedback Subscribe
Status Investigating
Product Configured Commerce
Categories Admin Console & Import/Export
Created by Guest
Created on Sep 23, 2024

RELATED FEEDBACK

Abandoned Carts - email recipients and products in cart

Is it possible to find out and export the list of recipients that Configured Commerce sends abandoned cart emails to as well as the products in their respective abandoned carts?

When going through the email message logs we only see HTML code and we cannot seem to export the recipients and the products in the cart together.

  • Post comment
2 MERGED

Abandoned Cart Email Metrics

Merged
We'd like to see the ability to get metrics on abandoned cart emails that are sent from the configured commerce system. We're currently using this functionality, however we have no insight into there effectiveness, if customers are viewing them, c...
about 1 month ago in Configured Commerce / Admin Console & Import/Export 0 Investigating