Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Catalog Pane add context button to simply reorder catalog items at each level alphabetically

It would be great if we had a button to change context next to archive on the catalog that allows us to simply reorder only under one level of the catalog, the context shift would prevent moving catalog content to different parents, children, but ...
11 months ago in Customized Commerce / Catalogs 1 Gathering interest

Provide Sorting Categories on Brand Detail Page

We would like to be able to honor the sort order for brand categories on the categories detail page by using the "SortOrder" property. Today the categories display by name for the brands page
12 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

No Bid and Lead Time option for RFQ

The Sales Quote feature should have an option to No Bid a line. For items that are quoted, there should be a field for lead time as the lead time will likely change in an RFQ scenario.
12 months ago in Configured Commerce / Self-Service 1 Gathering interest

Allow Saved Carts for VMI/Inventory Management solution

We have customers using the VMI/Inventory Management piece of the mobile app. The current flow only allows for order submission. We are hearing that they would like the ability to save the cart and come back to it. Even picking it back up on the d...
about 1 year ago in Commerce Mobile App 1 Gathering interest

Add Seach Within Query to Data Layer (for Analytics)

We're able to track queries entered into the main Site Search bar via Google Analytics (and Opti Analytics), however, the Search Within keywords are not able to be tracked. The API call within the main Site Search separates the keyword entered in ...
about 3 years ago in Configured Commerce / CMS, Spire & Mobius / Search 1 Gathering interest

Product Order History Visibility in PDP

As an eCommerce Manager - I want to show my Customers how many of a Product they have ordered in the last year, as well as the average monthly order amount.
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Quoting Feature Improvements

Below are the top requests we have to improve the quoting feature. I’m happy to elaborate on any items that need additional clarification. Ability to edit quotes without having to start over (our quotes change all the time and are very time consum...
about 3 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Allow for Search Stemming

There is no way to create stemming attributes for search. Meaning: if I want to return results for the word "accounting" but not "account", I cannot create a way to use the full term of "accounting". Other examples include ability to restrict sear...
about 2 years ago in Configured Commerce / Search 1 Gathering interest

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
about 1 year ago in Customized Commerce / Catalogs 0 Gathering interest

Make Asset Group names selectable from dropdown

As a Commerce content editor I would like to select the asset group names from a drowdown list of preconfigured names, rather than having to remember to write the right group names every time I add a new asset to a piece of Commerce content. It co...
over 2 years ago in Customized Commerce / Catalogs 0 Gathering interest