Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Automatically Add Requesters as Task Watchers

When a request is approved and a task is created from the request, we want to keep the original requester informed of the process. While they can view the task via "related activities" in the request, it would be great if they were also added as a...
almost 3 years ago in Content Marketing / Requests 0 Future consideration

Cloudfare DXC Paas Portal - Analytics Restricted View for Clients

Could we please have a “restricted analytics account view” in Cloudflare for our Instances? And if the above is not doable any chance to built a quick custom view with the API? Link : Building custom views · Cloudflare Fundamentals API : Cloudflar...
about 4 years ago in DXP Cloud Platform / Telemetry 1 Future consideration

Apply Workflow Step Changes to Existing Tasks

When updating a workflow's steps, there is currently no option to apply those changes to existing tasks. We would like the option to update existing tasks as our process changes. (As you can do today when making edits to workflow template fields.)
over 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Search and replace utility

Our CMS authors need a built-in reporting tool that will list all pages, blocks and documents that contain a specific keyword (In strings, xhtmlStrings or external links). Ideally this would allow replacement of the text with another term in pages...
over 2 years ago in Content Management / Reporting 2 Future consideration

LanguageManager - Allow deletion of catalog item language branches

For CMS pages and blocks, it is possible to delete a whole language branch using the language manager. However, attempting to do this for catalog items in commerce will give the following error: EPiServer.Labs.LanguageManager.Controllers.LanguageM...
over 2 years ago in Content Management / Multi-language 0 Future consideration

low level api method to manually update datafile in javascript/react sdk

Currently, I can dynamically update user context but not the datafile. I can only configure time intervals on how often sdk itself will refresh the datafile itself.It's very limiting and I need more control over datafile updates. I suggest to impl...
over 2 years ago in Feature Experimentation / SDKs & Agent 4 Future consideration

Ability to Edit Campaign After Task is Complete

When tasks are complete you can't go back to update the campaign without undoing the final step of the task, updating the campaign title(s), and then re-completing the task. By undoing a task, the date of completion is now inaccurate. We measure c...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Asset to Multiple Folders

We often build folders for specific regions, verticals, etc. and it would be nice to allow a single asset to be in multiple folders at once. Additionally, it would be great if we could push them to those folders from within the task!
over 2 years ago in Content Marketing / DAM/Library 2 Future consideration

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
over 1 year ago in DXP Cloud Platform 2 Future consideration

As a developer I would like to be able to save Application Insights log queries

No description provided
over 3 years ago in DXP Cloud Platform / Telemetry 0 Future consideration