Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Please make textArea properties available for display/filtering in the "Products" tab

Make textArea properties available for display/filter in the "Products" tab.
about 4 years ago in PIM 2 Shipped

Website specific default domain for mailgun

We would like the ability to have website specific FROM addresses for B2B Commerce Cloud. Currently only 1 domain is supported per instance. This request is specific to multi-website instances where each brand would require a different default ema...
about 4 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

Duplicate Promotion

Would love if there's a way for us to duplicate an existing or older promotion, and make it NOT active in the main promotions listing screen. This would allow us to quickly replicate something we have done before, without having to type in additio...
over 4 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

Add "display name" for roles

The names "buyer1" / "buyer2" / "buyer3" aren't necessarily clear to users. It would be ideal if a property was added to the role and that was used as the display name across the site and in admin, since we can't rename roles.
over 4 years ago in Configured Commerce / Self-Service 1 Shipped

Have barcode scaning behave the same under Quick Order and Search

The barcode scanner under Quick Order cannot find the same item when scanned using a barcode under Search. Both barcode scans should produce the same result of a found product. Keying the same barcode value under Quick Order does find the item.
about 2 years ago in Commerce Mobile App 1 Shipped

Copying prod to sandbox feature for Mission Control

Use case for version upgrades. It will be helpful to have the ability to move databases between " Project s", using Mission Control or other tooling.
about 2 years ago in Configured Commerce / Technical 1 Shipped

Add to Cart from Product Listings

Customers would like to be able to add products from the product list to their cart, as opposed to having to click all the way into the product detail page.
about 2 years ago in Commerce Mobile App 2 Shipped

Unassign Assets via Import

It would be nice to be able to unassign assets via an import instead of having to manual do so.
over 2 years ago in PIM 3 Shipped

We need HTTPS enabled for Identity server in our Sandbox environment

We need HTTPS enabled for Identity server in our Sandbox environment so we can test authentication. HTTPS is currently enabled in our Prod environment.
over 2 years ago in Configured Commerce / Technical 0 Shipped

Increase Marketing Promotion screen performance

As a Marketer I need to be able to create promotions more efficiently in the Commerce / Marketing. Currently the Discounts and Priorities page within Commerce/Marketing is very slow to the point where we're making mistakes when it comes to exclusi...
over 2 years ago in Customized Commerce / Promotions 2 Shipped