Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Status Shipped
Product Commerce Mobile App
Created by Guest
Created on Mar 10, 2023

RELATED FEEDBACK

Have barcode scaning behave the same under Quick Order and Search

The barcode scanner under Quick Order cannot find the same item when scanned using a barcode under Search. Both barcode scans should produce the same result of a found product. Keying the same barcode value under Quick Order does find the item.

  • Post comment
  • Optimizely
    Maheen Neha
    Reply
    |     Sep 19, 2023

    Hello! Thank you for your feedback but right now both barcode scanner in quick order and search is returning the same product after scanned. If you still face any issue regarding this, please create a support ticket and we will look into it further!