Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1913

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Adding 'Creation Date' to Reporting

Adding a request to create the 'Creation Date' field on all reports in order to report on number of tasks by created date.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Have the ability to create renditions in AVIF format

AVIF is supported by all modern browsers and has a better compression rate when compared to other formats.
8 months ago in Content Marketing / DAM/Library 0

Add alerts for people submitting new requests

As a traffic manager, I want to be able to let users know when a team isn't accepting new work or needs extra lead time without having to email all users so that the notification is in the system and people don't have to remember or refer back to ...
4 months ago in Content Marketing / Notifications 0

Change logs for templates and workflows

We would like to have a change log of when briefs were edited. At a minimum, we'd like to see who made the change and when. Ideally, we'd also be able to see what was changed. This would apply to all types of templates (campaign, task, etc.) and w...
9 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
over 2 years ago in Content Marketing / Requests 1 Investigating

Filter Library by Teams Visibility

As an administrator of the platform, I would like to be able to filter my library by selecting a Team to see what assets they can see within the Library. We have a large organization with dozens of content creators adding content to our library fo...
almost 2 years ago in Content Marketing / DAM/Library 0

Copying Template Sections

I would love the ability to copy whole sections from templates to use in other templates. We have some complicated sections that I am continually having to recreate when we create new templates.
9 months ago in Content Marketing / Settings + Configuration 0

Allow workflow steps to be automatically assigned to the requester

Enable automatic assignment of specific workflow steps to the 'Requester,' (i.e., the Owner initiating the Campaign/Task) within the workflow template. Today we can only manually assign them to a specifically named individual or team. This feature...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Copy & Paste Images into the Editor

Our marketing team often briefs the Graphic Design team by annotating screenshots, and then copying and pasting the screenshot into the brief. This currently doesn't work in the CMP as Local Image Paste has been disabled. Is this something that ca...
about 2 years ago in Content Marketing / Plan 1 Future consideration