Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Configured Commerce

Showing 84

Paymetric gateway add a CIT / MIT flag

What I need is for the Paymetric module to send the extra key/value pair for TR_Trans_MSGTYPE for all transactions. Since this module was created by Insite I don't believe we have access to modify it. Here is the data that needs to be included on ...
over 3 years ago in Configured Commerce / Integration 1 Shipped

Make configuration section names and drop down values translatable

We need a way to translate the configuration section names and drop down values (called "Configuration Section Options" in the admin tool). We use configuration sections heavily, to allow customers to specify product options that they want. We pla...
over 3 years ago in Configured Commerce / Catalog & Assets 1 Shipped

As a developper I want to have the possiblity to customize the Google Maps API URL

Actually we are not able to use Google Place in the B2B Commerce Cloud website because the library is not loaded in the Google Maps API reference. It could be usefull to customize the URL in the System Settings like the Google Geocoder API URL one...
over 3 years ago in Configured Commerce / Misc. 2 Shipped

Unable to import customer specific wish lists from admin console

Hi Team, Client has a requirement of importing Customer specific Wish lists from Admin, Optimizely OOTB supports the same using the storefront site, however it is not supported while importing Wishlists from Admin with customers assigned to it . T...
almost 4 years ago in Configured Commerce / Marketing & Promotions 3 Shipped

Need an option in Insite to add folder structure to categorized/organized the pages in CMS. - Spire

Hi Team, We have a requirement from our client where, when we add a blog pages under a menu in CMS, the pages should be categorized under a subfolders. As per the current behavior, there is "no option to add folder structure" to organized the ...
almost 4 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Add setting to stop publishing Swagger

Add the ability to turn off publication of Swagger of all API endpoints. While this is helpful in development, it does not need to be available in Production. Turning this off is a security best practice so that we aren't publicly advertising our ...
about 4 years ago in Configured Commerce / Technical 0 Shipped

V2 Product API support in Classic

After evaluating recent feedback from Opti, my team has prioritized your suggestion to implement V2 product API in our base theme to improve product page performance. There are TypeScript models for this API in Spire base code. However, this API i...
about 4 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Guest checkout needs to have the shipping address editable

We have a client working with guest checkout and among others the shipping address is not editable by default as it always assumes it the same as billing address. It would make sense to have the customer edit the shipping address as it is not guar...
about 4 years ago in Configured Commerce / Misc. 1 Shipped

Sticky buttons and labels

The client I work with would like to have the 'add-to-cart' button always visible for their customers. Other buttons might also have use of this, but the add-to-cart is currently the main one. Also, labels that could remain on the screen showing t...
about 4 years ago in Configured Commerce 0 Shipped

Custom labels for products

The need is to add various labels to products that can further help the search, promotions (like 'bestseller'), and add other quick information about the products qualities (ex. 'recyclable'). This should also include an option to add icons to vis...
about 4 years ago in Configured Commerce / Catalog & Assets 1 Shipped