Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Add feedback Subscribe
Status Shipped
Product Configured Commerce
Categories Misc.
Created by Guest
Created on Mar 2, 2021

RELATED FEEDBACK

Guest checkout needs to have the shipping address editable

We have a client working with guest checkout and among others the shipping address is not editable by default as it always assumes it the same as billing address.

It would make sense to have the customer edit the shipping address as it is not guaranteed to be the same as billing.


  • Post comment
  • Optimizely
    Sara Winter
    Reply
    |     Mar 2, 2021

    Thank you for bringing this to our attention. Today in B2B Commerce when the settings have been configured to allow ship to address creation and guest checkout is enabled the storefront should allow the shipping address to be edited to be different from the billing address. In Spire a bug has been identified which was preventing this and we are including the fix within the March release (5.0.11)