Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Configured Commerce

Showing 282 of 1913

Search Within on Spire Page Tree

It would be nice to have the ability to be able to "search within" the spire page tree particularly when you have many many content pages
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Configured Commerce Spire + CMP Publishing Integration

Talking with Configured Commerce Customer who is interested in CMP. They have a Marketing Team of ~20 and larger team which provides input of Marketing Materials at ~100. We would love a publishing connection between CMP and Configured Commerce Sp...
6 months ago in Configured Commerce / CMS, Spire & Mobius / Integration 1 Gathering interest

Pricing with promotion applied rounded to 2 decimals

Our client wants to round the price with a promotion applied to 2 decimals, because the ERP was setup to allow only 2 decimals and they want all calculations with 2 decimals. For example, a customer ordered 101 EA with a price of 8.973 / EA. The t...
over 2 years ago in Configured Commerce / Marketing & Promotions 3 Investigating

Export Users from the Customer Tab in Admin Console

Export Users from the Customer Tab (Customers > Users > Export List of Website Users for a Specific Bill to)
about 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Already exists

Add General Content to Search Results

It would be very helpful to add articles and general content on the site (anything not a product) to the search index, and then display them in the search results as a new tab. Basically, to have another tab for the content in the search results w...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Impersonate Option from Additional Locations

Allow the ability to impersonate a customer from where you see their email. For example from the order history screen where you see created by. Allow quick impersonation from anywhere a user is listed.
6 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Stored card orders or subscription orders are not supported in cloud applications without user interaction

This is reference to #1535075. We are looking for the solution: It is regarding the issue we are currently facing on the Customer project, where recurring or subscription orders (credit card payments) are failing. According to the response provide...
6 months ago in Configured Commerce / Orders & Payment 0

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
over 1 year ago in Configured Commerce / Technical 1

Add support for restriction groups based on warehouse location

Please add support for restriction groups based on warehouse location. Here is a scenario that was given to support. We have customers who buys from different warehouses. They only have one default warehouse mapping but they could pickup from diff...
about 1 year ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Allow a way to see server side rendering on Sandbox

As someone responsible for site availability/uptime AND SEO, there should be a way for QA testers (not just developers on their local instance) to trigger SSR in Spire on Sandbox in order to do basic QA on the site. Currently, on Sandbox any "bot"...
7 months ago in Configured Commerce / Technical 1 Investigating