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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Configured Commerce

Showing 282 of 1912

Export Users from the Customer Tab in Admin Console

Export Users from the Customer Tab (Customers > Users > Export List of Website Users for a Specific Bill to)
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Already exists

Search - Boost/Bury products for a specific TERM

Today boosting/burying is sitewide and can have unintended consequences Instead being able to boost/bury items within search results would be more effective..
over 4 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Import Customer # and Item # to Promotions

We often have several (100+) item #'s and/or customer #'s tied to a single promotion. There needs to be an input tool to do this. Right now I'm having to do it one by one and it is very time consuming.
about 2 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Page count limit within Admin Console - Assign Customers

Allow selecting more than 30 customers at a time. Currently modifying a user with access to almost 800 customers and having to go page through page to modify as it has a 30 quantity limit
8 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Add support for restriction groups based on warehouse location

Please add support for restriction groups based on warehouse location. Here is a scenario that was given to support. We have customers who buys from different warehouses. They only have one default warehouse mapping but they could pickup from diff...
over 1 year ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Visual Indicator to show more features within the Content Block of Rich Text

The Content Block within the Rich Text widget, should have a visual indicator to show there are additional options, i.e. add images, on the collapsed view.
8 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Multi OpenID SSO Client

Multiple Optimizely B2B Commerce customers have told us they would like to offer their customers the ability to connect to their e-com using SSO. As they have customers in the thousands and that some customers might use similar identity services, ...
almost 3 years ago in Configured Commerce / Users, Permissions & Security 4 Gathering interest

Promotion Redemption Report

Create an easily downloadable report that shows any promotions running on the site and their redemption.
over 1 year ago in Configured Commerce / Marketing & Promotions 2 Investigating

Running Total Inventory Report

Using the real-time inventory option and would like an option to generate a running total report for a product over a specified time frame.
9 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Having the ability to hide brands on the main brand page.

We are trying to create a lot of generic brands but do not want them to show up on our main brand page. Having the ability to hide these would be beneficial in continuing to create an organized brand page.
over 1 year ago in Configured Commerce / Misc. 3 Investigating