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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Configured Commerce

Showing 282 of 1913

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
over 4 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Include Setting to Include Variant URLs in the Sitemap Job

It would be nice to allow a setting to be enabled to build the sitemap job including variant product detail pages for sites that create unique content at the variant product level. Sites that create content for parent products could continue to le...
12 months ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

User Administration feature should be independant from Budget Management feature

As a client, I want to setup user administration feature without enabling Budget Management. In this configuration, the only role that shows on the User Administration page is "Administrator", and that means that customer admins can only create ot...
12 months ago in Configured Commerce / Users, Permissions & Security 2 Investigating

Separate the "build email" step from the "send email" step for easier extensibility

As a partner developerI want to have a point of extension between building an email and sending an emailSo that I can modify the email properties (ie. To, CC, Body) without overriding the code responsible for sending the email. The following files...
6 months ago in Configured Commerce / Technical 3 Gathering interest

Ability to Discount a Portion of an Order

Currently the way promo codes work, you cannot exceed the highest threshold tied to the promo. For example, if I have a promo code saying to give a 5% discount on a $5,000 order, if a customer has $6,000 in their cart and try to use the promo code...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

Pricing with promotion applied rounded to 2 decimals

Our client wants to round the price with a promotion applied to 2 decimals, because the ERP was setup to allow only 2 decimals and they want all calculations with 2 decimals. For example, a customer ordered 101 EA with a price of 8.973 / EA. The t...
over 2 years ago in Configured Commerce / Marketing & Promotions 3 Investigating

Add General Content to Search Results

It would be very helpful to add articles and general content on the site (anything not a product) to the search index, and then display them in the search results as a new tab. Basically, to have another tab for the content in the search results w...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Page count limit within Admin Console - Assign Customers

Allow selecting more than 30 customers at a time. Currently modifying a user with access to almost 800 customers and having to go page through page to modify as it has a 30 quantity limit
7 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Visual Indicator to show more features within the Content Block of Rich Text

The Content Block within the Rich Text widget, should have a visual indicator to show there are additional options, i.e. add images, on the collapsed view.
7 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Search Within on Spire Page Tree

It would be nice to have the ability to be able to "search within" the spire page tree particularly when you have many many content pages
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest