Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 137

Make it harder to accidentally restart Production

I regularly use PaaS Portal for routine tasks in the Production environment, including DB exports, CDN cache flushes, and application log monitoring. When I click on the Troubleshoot tab, then the first item that appears is the "Restart Site" sect...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Shipped

Prevent spam in stepped forms

We'd like to request the option to switch off the Save Partial Submission functionality in forms. This functionality currently allows spam to be written to the database in a typical form that has a recaptcha on the final step. Spam bots can submit...
over 2 years ago in Content Management / Forms 1 Shipped

Task Templates - overwriting the task Title

Hi Team, many thanks for intruducing the Task Templates - super helpful. I have observed an unexpected behaviour when creating a Task: 1) Fill in the 1st field - Title 2) Choose the Task template = Title gets overwritten by the template title whic...
9 months ago in Content Marketing / Tasks, Campaigns, and Events 5 Shipped

Stop raising a validation warning if image with empty alt-text is added to an XhtmlString property

With EPiServer.CMS.TinyMce 4.0.0 it's added validation that throws a warning (see screenshot) if the alt-text property for an image inside an XhtmlSring (TinyMCE) is left empty. I very strongly dislike this. It should be removed, or it should be p...
over 2 years ago in Content Management / Editing 3 Shipped

Saved View Permissions

Users are able to save a view based on their filters and there's only one checkbox to allow others to have access to a saved view. This allows everyone in the instance to view it as a saved view, and does not allow granular access permissions for ...
over 1 year ago in Content Marketing / Plan 0 Shipped

Workflow Step Fields

Customers do not have the ability to search and find all "like" steps across tasks and campaigns in the entire organization and show them in a calendar/list/timeline view in the plan module. On the calendar view users can choose to show all steps,...
over 1 year ago in Content Marketing / Plan 0 Shipped

Fallback cluster

A fully redundant service with all production traffic served from at least two separate locations would give us additional confidence in the performance and reliability of the graph beyond what is already offered by the very distributed delivery a...
over 2 years ago in Optimizely Graph 0 Shipped

Use O365 Files in Welcome

We currently create all of our design briefs and proofs in a Word document, which we then save in Sharepoint. We'd like to have them in Welcome, but we're much more comfortable working in Word since we can use reviews, comments, and track changes ...
over 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Bulk Download Assets in Content Tab

We'd like to be able to download multiple assets at once in the content tab of a task. That would save us a lot of time, since you have to download everything individually right now.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Warn Users When Unzipping File

When you unzip a .zip file, all of the assets contained in that file become content assets in the task. That could be hundreds of files, and it can make a mess! I don't think it's clear to users what they're about to do, so a warning would be grea...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped