Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1913

Summarize Notifications

I get A LOT of notifications, and I do want to hear about everything in them, but it would be great if I could get a roll-up instead. Once a day would be ideal, maybe first thing in the morning. And even for the time-sensitive notifications (like ...
about 2 years ago in Content Marketing / Notifications 1 Future consideration

List view incl budget and financials

Hi, in order to get an overview of campaigns that has a budget and be able to follow-up we are asking to include some columns in the list view. See attached.
about 1 year ago in Content Marketing / Plan 1

Configuration Change History

We need to be able to view a changelog of admin settings in the platform for audit purposes. For example, we need to know who changed workflow settings, when, the before/after, etc. We would need this for all types of admin functions - user manage...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Workflow Overdue Report

Currently in the CMP, if I want to report on overdue workflow steps, I can make a Task Report and view current workflow step name, overdue workflow step name, percentage of steps that are overdue. Each workflow step has a number days for the step ...
3 months ago in Content Marketing / Plan 0

GraphQL do not include Description field, though it exist in the CMP

When request DAM files using GraphQL, the asset's schema do not include Description, though in DAM the field exist.
6 months ago in Content Marketing / Integrations 0

Allow Deeper Nesting of Comments

The comment sections only allow for a single level of replies, which is causing confusion for our users. Say I leave a comment asking for review on a PDF. Someone else comments with their feedback, but I have a question about it. I can't reply dir...
over 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration

Easy migration of templates/fields from one instance to another

We would like to have a possibility to easily migrate templates and/or fields created in one instance (e.g., test instance) to production instance. This would allow us to save a lot of time that is now spent on recreating a setup in prod that is a...
6 months ago in Content Marketing / Miscellaneous 0

Create a translation of an existing CMS page

New CMS pages can be created with a specified language, and existing translations can be selected, but only if they exist in CMS already. As a content editor, I need to create new translations of an existing CMS page, which requires that I select ...
over 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Make event description field rich text

When hovering over an event in the calendar, a link should be visible and clickable for easy access. If the Event description field is changed to rich text it will be possible to add a link in the description.
7 months ago in Content Marketing / Plan 0