Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1912

List view incl budget and financials

Hi, in order to get an overview of campaigns that has a budget and be able to follow-up we are asking to include some columns in the list view. See attached.
over 1 year ago in Content Marketing / Plan 1

Ability to Edit Campaign After Task is Complete

When tasks are complete you can't go back to update the campaign without undoing the final step of the task, updating the campaign title(s), and then re-completing the task. By undoing a task, the date of completion is now inaccurate. We measure c...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Asset to Multiple Folders

We often build folders for specific regions, verticals, etc. and it would be nice to allow a single asset to be in multiple folders at once. Additionally, it would be great if we could push them to those folders from within the task!
over 2 years ago in Content Marketing / DAM/Library 2 Future consideration

All Steps in List View

Currently in the List View, we can only retrieve the "current step Name", would it be possible to retrieve all step names into the List view?
over 2 years ago in Content Marketing / Plan 0 Future consideration

Provide Image Resolution.

Within the Library, please provide the Image Resolution (e.g., 300 PPI). The Image Information section already provides Image Dimensions (e.g., 1920 px by 1280 px) but to find higher quality images for Print we have to download the image to find t...
over 1 year ago in Content Marketing / DAM/Library 1 Investigating

API to connect to our Getty account via Marketplace

To open up Optimizely Marketplace to our employees, we require the ability to connect directly to our Corporate Getty Account and also remove Adobe and Unsplash as available options. We have strict brand guidelines and employees are supposed to us...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

CMP Accessibility Settings

We'd love to see some more accessibility settings available in the CMP, especially for those who are vision impaired. Some ideas: dark mode adjustable default font sizes
about 2 years ago in Content Marketing / Miscellaneous 1 Future consideration

Calendar: Monday as first day of the week

In the Plan module and Timeline view, as well as in tasks and workflows, calendars are shown with date selectors. These calendars starts with Sundays. However we always refer to Mondays as the first day of a week. There's a risk of miscommunicatio...
about 2 years ago in Content Marketing / Plan 1 Future consideration

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating