Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1913

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Download All attachments

Need ability to Download all attachments from Task/Request. Often people attach a lot of assets, etc that has to be downloaded individually
4 months ago in Content Marketing / Plan 0

Workflow Permissions - Prevent users from changing status of a workflow step not assigned to them

Currently in the CMP, when I assign a user to a step in the workflow, I have to share the entire Task with that user. Once the task is shared with the user, the user can change the status of any workflow step. This is a problem in an organization ...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Automatically Add Requesters as Task Watchers

When a request is approved and a task is created from the request, we want to keep the original requester informed of the process. While they can view the task via "related activities" in the request, it would be great if they were also added as a...
over 2 years ago in Content Marketing / Requests 0 Future consideration

Add the ability to save multiple assets on the same task to different locations in the library

In the case of a Task with multiple assets, it would be useful to be able to save those assets to different locations. For example, on a task that involves designing a new asset, the task might have various working files: .esp files for example, a...
4 months ago in Content Marketing / DAM/Library 0

Apply Workflow Step Changes to Existing Tasks

When updating a workflow's steps, there is currently no option to apply those changes to existing tasks. We would like the option to update existing tasks as our process changes. (As you can do today when making edits to workflow template fields.)
over 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Ability to Edit Campaign After Task is Complete

When tasks are complete you can't go back to update the campaign without undoing the final step of the task, updating the campaign title(s), and then re-completing the task. By undoing a task, the date of completion is now inaccurate. We measure c...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Provide Image Resolution.

Within the Library, please provide the Image Resolution (e.g., 300 PPI). The Image Information section already provides Image Dimensions (e.g., 1920 px by 1280 px) but to find higher quality images for Print we have to download the image to find t...
over 1 year ago in Content Marketing / DAM/Library 1 Investigating

Add Asset to Multiple Folders

We often build folders for specific regions, verticals, etc. and it would be nice to allow a single asset to be in multiple folders at once. Additionally, it would be great if we could push them to those folders from within the task!
over 2 years ago in Content Marketing / DAM/Library 2 Future consideration

GraphQL do not include Description field, though it exist in the CMP

When request DAM files using GraphQL, the asset's schema do not include Description, though in DAM the field exist.
8 months ago in Content Marketing / Integrations 0