Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Match Task Due Date to Single Workflow Step

We have a one-step workflow, where the step due date is always the same as the task due date. Instead of having to set this date twice, it would be great if a one-step workflow would inherit the task due date.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Include all events in Implementation section

Some events created outside of Implementation > Events, do not appear in the list of events in Implementation. Please include all events in the list. Some examples: After creating a new experiment, go to the Metrics. One of the suggested Page e...
over 2 years ago in Experimentation Analytics / Other 0 Future consideration

Hide Table Toolbar in the Content Editor

Is there a way to get hide the view of the table toolbar in the content editor while working in the table?
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

More granular options for Advance Settings on Fields

When the user is creating new tasks or campaigns the list of Labels and fields on the drop down is extremely long and hard to search, some fields/labels only apply to Campaigns and some only to tasks. If they had the ability on the advance setting...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Show Request Asssignee Avatar on Homepage Work

When I filter the homepage to show requests (under My Work, My Team's Work, Watching), no avatars show for the requesters. They do show for task assignees.
over 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Bulk archiving

Provide the ability to bulk archive pages, metrics, experiments, etc that are no longer in active use or that have otherwise been selected to help improve snippet speed.
over 2 years ago in Web Experimentation / Experiment Authoring / Performance 0 Future consideration

Custom In-App Notifications

I'd like to create an in-app notification for our instance reminding all users to complete their mandated fields.
over 2 years ago in Content Marketing / Notifications 0 Future consideration

Download Text Editor Contents with Comments

Is it possible to download with comments from the text editor?
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Override Inherited Permissions in Library Sub-Folder

Today, sub-folders in the library inherit the sharing permissions of their parent folders. By default, that's fine, but we'd like the opportunity to override that set of permissions. For example - I want to create a folder with all Top-of-Funnel c...
almost 3 years ago in Content Marketing / DAM/Library 0 Future consideration

@-mentioning in Facebook and LinkedIn Posts

We'd like the ability to @-mention users on Facebook and LinkedIn, like we can with Twitter. Today, we have to go into those tools directly to edit posts if we want to @-mention someone. Having it in the system would save us a lot of time.
almost 3 years ago in Content Marketing / Integrations 0 Future consideration