Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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As an editor, I'd like navigate to page associated to "For this Page" asset folder

When editing a content object located in "For this X" asset folder I would like to find/navigate to the X content. This can be solved by adding a link in the "For this X" breadcrumb.
almost 3 years ago in Content Management / Asset Management 4 Investigating

Task Templates - load a blank Brief

Hello to the great Optimizely Product team, We truly appreciate the new Task Templates feature and we are now setting up the Task Templates for the communications activity types which have a dedicated workflow (Social posts, Paid search, Webpage, ...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
over 2 years ago in Content Marketing / Requests 1 Investigating

Enhance CMP CMS connector to support multiple sites per CMS codebase instance

Currently the first version of the CMP to CMS connector only support a scenario of one codebase to CMP instance. Therefore if a client has multiple CMP instances connected to different multisite instances in the CMS this does not work. For example...
about 1 year ago in Content Marketing / CMS + CMP Publishing 1 Investigating

SFCC + ODP Integration needed

Sales force commerce cloud is used by many of our clients a pre-built integration to ODP would make ODP far more attractive to those clients.
over 2 years ago in Integrations 0 Investigating

HubSpot CRM --> ODP Integration

Ability to send HubSpot CRM data to ODP Ability to send ODP segments and contact data to HubSpot crm
over 2 years ago in Integrations 0 Investigating

Add option to modify the Timezone in the Results Page

Results Page allows to view results for a specific date range, by entering start date and end date. It also shows the current timezone (for example GMT +01 00). It would be good if we could change the timezone from there, so teams in different tim...
over 2 years ago in Experimentation Analytics 1 Investigating

Set Asset Expiration Date from Task

I'd love to be able to add the asset expiration date at the same time that I do the rest of my asset tagging, on the task. Sending the asset to the Library and then navigating there to set the date takes longer than it should and is clunky.
over 2 years ago in Content Marketing / DAM/Library 0 Investigating

Episerver Google Analytics - Batch Requests

We have been working through a Google Analytics issue with Episerver (This is Issue #614744). Our problem is that the Google Analytics Widget does not return any data when we have a large number of hostnames configured for the system. These hostna...
almost 4 years ago in Content Management / Technical 0 Investigating