Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

All feedback

Showing 38

Templated Metrics - No more manually adding same metrics each test

We use the same metrics in every test. (with a handful of unique ones) It takes my team 10 min every test creation to search through the 75+ metrics/events/pages to select the 10 we always use. It would be nice to select the default option and hav...
over 2 years ago in Experimentation Analytics / Other 2 Planned

DAM integration for Campaign

As an campaign editor, I want to use my current digital asset management tool to manage the image content in the campaign editing process. Therefore Campaign should allow integration with DAM solutions (e.g. Canto, Fotoware, Brandfolder etc.).
almost 7 years ago in Campaign 1 Planned

View Field Usage

Sometimes, when I make edits to fields or want to remove them, I would need to adjust logic on templates, routing rules, etc. It would be great if we could have a column in the fields area that would note where the field is in use across templates...
almost 3 years ago in Content Marketing / Settings + Configuration 1 Planned

Ability to remove/delete the standard "Overall Revenue" Metric, and replace it with another metric.

Customer (Vistaprint): In our case, it (Overall Revenue) is certainly incorrect. We send multiple events for the same conversions with revenue so that we can target revenue for specific product categories as a metric. Overall Revenue will sum thos...
almost 3 years ago in Experimentation Analytics / Metrics Setup 0 Planned

Confirmation When Archiving Flag

Is it possible to have a confirmation box, or at least the option of enforcing one, when archiving/deleting a flag? I noticed that flags can easily be archived by mistake, and can be a breaking experience on the website.
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Planned

Mark Fields Mandatory at Field Settings (instead of on templates, workflows)

Some of our fields are designed to capture business-critical data and must be completed every time they are used. Setting the mandatory fields up at the template and/or workflow level is cumbersome. We'd like to be able to set a field as mandatory...
about 2 years ago in Content Marketing / Settings + Configuration 0 Planned

Add customized fields

Customer wants the ability to create custom fields in Program Management. There should be a pre-populated drop-down menu that they can also customize. For example - Custom Field Name: Device TypeDropdown: Apple TV, Samsung TV, Roku, Xfinity, Xbox ...
about 4 years ago in Experiment Collaboration and Management 1 Planned

Make you edit windows expand down too!

It's difficult to work in this narrow window when the width only expands. Please make the height expand too!
about 4 years ago in Content Management / Editing 1 Planned