Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Sort by Status in List View

Many of the list view columns are sortable, but status is not. It would be good to be able to group all overdue tasks, then in progress, for example. Today, the only way to see all overdue together is to filter, but then I have to filter separatel...
over 3 years ago in Content Marketing / Plan 0 Future consideration

Improved Calendar on Step Due Dates

When changing the dates for the step due date - the entry space to input the dates has a specific abbreviation system and the calendar doesn’t scroll making it difficult to change to far apart dates.
over 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Create an out-of-the-box Asset Expiry Date Field that can be inherited into the library as the expiration date on the asset

We want to be able to automatically assign asset expiration dates to Library assets as part of the fields on a task. Today, after a task in completed and published to the library, we have to manually go back into that asset and assign an expiratio...
over 1 year ago in Content Marketing / DAM/Library 2 Future consideration

Is there a way (or a tool) to get an overview of who has access to the DXP Management Portal (other then asking support)?

As an administrator I want to be able to create an overview of staff that has access to the DXP Management Portal in our organization.
over 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

View all tasks selected in the tasks pane.

As an approver I want to be able to view all tasks selected within the tasks pane So that I am able to see all items that need my attention. The outcome is When a status is selected within the Tasks pane all items currently in that status should...
about 5 years ago in Content Management / Collaboration & Approval 0 Future consideration

Budgeting Breakdown Reporting

We use the budgeting feature for all of our campaigns, and we would like to be able to report on budget across all campaigns, but broken down by sub-campaigns (in addition to tasks).
over 3 years ago in Content Marketing / Miscellaneous 0 Future consideration

Add a duration indicator to workflow cards

When viewing all of the workflows, it would be helpful to see the total duration indicated at the card level. It's currently hard to tell what that is, because it isn't totaled anywhere.
almost 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Share Saved Views with Another User/Team

Today, I can only either keep my saved views to myself or make them public for the whole instnace to see. But I'd like to be able to create a saved view and then share it with either a few other users or with my whole team, just like you can share...
over 3 years ago in Content Marketing / Plan 0 Future consideration

Show Unique Visitors for Each Source under the 'Channels' Tab of the Analytics Module

We would like to showcase unique visitors for each recorded source under the different channel categories.
over 3 years ago in Content Marketing / Analytics 0 Future consideration

Content referencing list does not show full path

When viewing the content referencing list for a content item the full path to the item is not visible. This makes it hard to see at a glance where the content is being used
over 5 years ago in Content Management / Editing 0 Future consideration