Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1912

Filter fields in Reports

The ability to select specific fields to export a report of would be helpful. Now the excel sheet just has all of the fields listen in the same cell. But often times we want reporting on one specific field and/or one specific field selection option.
almost 2 years ago in Content Marketing / Miscellaneous 1 Investigating

Expanded lookback on reports

It would be great if we could self generate reports for longer than a 3mo lookback. We often want to do an end of the year review and the ability to spin up a report that spans more than 3 months would be hugely helpful
almost 2 years ago in Content Marketing / Miscellaneous 0

Make due date times optional

Hi! I would appreciate it if adding a due date "time" for tasks, workflow steps, etc. was optional! Not every task is that time-sensitive/specific, and having a due date time mandatory for every task makes it so that most people use it arbitrarily...
almost 2 years ago in Content Marketing 1 Future consideration

DAM + CMS

We need a better integration between CMS and DAM.
almost 2 years ago in Content Marketing / DAM/Library 0 Investigating

Bitly support

When creating a landing page through CMP, we would like to bring common actions into the platform which currently involve a lot of copy-paste work. We often have to create shortlinks for campaigns/pages we attach to tasks in CMP. Would be great if...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0

Need Notes fields in Work Requests

In our business, we end up with a number of Work Requests that are OVERDUE, and there are 4-5 of us checking on those. It would be great to be able to quickly see the last time someone reached out - in the list view - so we wouldn't have to click ...
almost 2 years ago in Content Marketing 0 Future consideration

Templates; be able to set a date range in filter

No description provided
almost 2 years ago in Content Marketing / Miscellaneous 0

Add 'Expired' users in the user export

In the export of users only active and pending users are exported. By adding also 'expired' we would get a better view of allocated licenses and re-allocate. Expired is visble in the user & teams view but not in export?
almost 2 years ago in Content Marketing / Analytics 0

Add 'Reports' section in this feedback forum

No description provided
almost 2 years ago in Content Marketing / Analytics 1 Already exists

No heading on the report export

In the report module recently released in CMP it would be great to have the heading of what you filtered in the export of the report
almost 2 years ago in Content Marketing / Miscellaneous 1 Investigating