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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1913

Improve Bulk Upload Performance and Speed

The time to upload individual files and groups of files need to be improved
over 1 year ago in Content Marketing / DAM/Library 0

Include Campaign Template Tasks in 'Related' Activities on Work Request

When a work request is accepted and a campaign is created from a template, so are a lot of other tasks. We'd like to see those tasks as part of the "related" section, since they were all created at once from the work request.
over 2 years ago in Content Marketing / Requests 0 Future consideration

Use Fields as Placeholders in Brand Templates

Allow the usage of Text Placeholders within Brand Templates to reuse Task or Campaign Fields/Attributes.

Sort All Columns in Plan Module

I really need to be able to sort ANY column in List View. Right now, only a few are sortable, which means I have to export the view and then sort in Excel if I want to arrange my data. It's frustrating and time consuming to have to leave the platf...
almost 3 years ago in Content Marketing / Plan 0 Future consideration

Apply Workflows to Events

We would love to see workflows for events. These would not be to create ‘assets’ like with tasks, but to assign responsibilities for preparation/work on the day/follow up etc. Right now, we put this information in the brief but it won’t show up on...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Advanced Social Media Capabilities

We'd love to see you develop more on paid content and targeting (other than Facebook and LI) so that we can bring more of our work into the platform from 3rd party tools. It would also be great if you could publish videos on LinkedIn through the p...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Bi-directional Related Objects

When we relate task A to task B, we want to see that relationship from task B as well.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

All related assets updated at same time

If you have more than one task rolling up to a campaign, once you update one task under "related" they should all automatically update. Right now, you have to go into each task to add all "related" tasks which seems inefficient.
over 1 year ago in Content Marketing 0

Assign campaign to new work request

It would be helpful to have a new work request to attach itself to a campaign even before being accepted. Once accepted the task would also automatically be added. This would make for a much more efficient process.
over 1 year ago in Content Marketing 0

Global time of day settings

It would be helpful to be able to set a global "time of day" in the admin settings vs. having each step default to the time it's being built and requiring manual adjustment.
over 1 year ago in Content Marketing / Settings + Configuration 0