Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Feature Experimentation

Showing 75 of 1912

Feature Flag Lifecylcle Analytics

One of my goals as an administrator of feature flags is to understand the lifecycle of our feature flags. When it was created and the various data points for it's rollout. I struggle to maintain the lifespan of our flags without alot of manual work.
almost 4 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Apply Audience Automatically At The Project Level

As an experimenter I would like to be able to have an audience auto populate for an entire project. The bot filtering provided within Optimizely does not exclude additional bots that we need to remove from testing as an organization, and therefore...
12 months ago in Feature Experimentation / Feature Flagging Workflows 0

Supporting Custom Javascript or some inbuilt functions in the Audience Builder

We would like to be able to perform some minimal data manipulation before matching when creating audiences. Either supporting custom javascript in Audience Builder in the Full Stack version, or accommodating common Javascript or optimizely custom ...
about 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Let Editors create flag rules in production

It would be great if our Editor-level collaborators could create flag rules in the production environment. Particularly, because some of the experiments they create are going to be integrated with Contentful. And in Contentful, we want Editors to ...
about 1 year ago in Feature Experimentation / Experiment Authoring 0

Archive Notification for task Watchers

When a task is archived, a notification is sent to all watchers assigned to the task.
over 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 0

In-rule definition and visibility of variables

In Feature Experimentation, the user has to create a variation and define variables before being able to select that variation (and thereby the variables) in a rule. This feature request is about the "in-rule definition and visibility of variables...
over 1 year ago in Feature Experimentation / Experiment Authoring 0

Add experiment health indication to shareable view of results dashboard

Currently the experiment health can only be seen if you log into the platform and review results. We share our results broadly across many teams using the share results function in both Web and Feature platforms. On that shareable view, the experi...
over 1 year ago in Feature Experimentation / Other 0

Logger having error categorised into types

The Optimizely logger indicates different types of errors. Our client suggests to divide the different types of errors by type. Example use case: our client is currently using a Regex to identify the error messages received for the error "not in d...
over 2 years ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Enhanced Datafile Management

Submitting on behalf of the customer. In order for us to easily debug datafile issues, for the Optimizely datafile, provide an easy way for us to retrieve the below information through the UI instead of having to reach out to Optimizely support: A...
over 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 0 Future consideration

Workflow approval

Clients wants to be able to have an approval workflow before a flag or test is started. They do this because they want to ensure that someone needs to get approval before changing the configuration of a flag to ensure a second pair of eyes before ...
about 4 years ago in Feature Experimentation 0 Future consideration