Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 64

Warn Users When Unzipping File

When you unzip a .zip file, all of the assets contained in that file become content assets in the task. That could be hundreds of files, and it can make a mess! I don't think it's clear to users what they're about to do, so a warning would be grea...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Mark Notifications as Unread

I would like to be able to mark my in-app notifications as "unread" so that I can come back to them later.
almost 3 years ago in Content Marketing / Notifications 0 Shipped

Set Work Request Priority Based on Labels

It would be great if we could set up something akin to a routing rule that would "calcuate" the work request priority based on a set of labels. For example, we might want to make anything that comes from Region A within Business Unit B as a high p...
almost 3 years ago in Content Marketing / Requests 1 Shipped

Saved View Permissions

Users are able to save a view based on their filters and there's only one checkbox to allow others to have access to a saved view. This allows everyone in the instance to view it as a saved view, and does not allow granular access permissions for ...
almost 2 years ago in Content Marketing / Plan 0 Shipped

Workflow Step Fields

Customers do not have the ability to search and find all "like" steps across tasks and campaigns in the entire organization and show them in a calendar/list/timeline view in the plan module. On the calendar view users can choose to show all steps,...
almost 2 years ago in Content Marketing / Plan 0 Shipped

Open Related Object in New Tab from Work Request

We need to be able to right click on a task within a work request (via the related tab) and open the task in a new window. At the moment, the task opens in the same tab, so you lose the backlog view when you open the task.
almost 3 years ago in Content Marketing / Requests 0 Shipped

'At Risk' Status for Tasks

It would be great to be able to find tasks that have overdue steps, but the overarching task due date has not yet passed. These tasks would be considered "at risk" just like campaigns are today.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Task Templates - overwriting the task Title

Hi Team, many thanks for intruducing the Task Templates - super helpful. I have observed an unexpected behaviour when creating a Task: 1) Fill in the 1st field - Title 2) Choose the Task template = Title gets overwritten by the template title whic...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 5 Shipped

All-Day Events Across Global Calendars

The new addition of event times is great, but there are also cases where we want an event to show up on a single calendar day, regardless of time zones. (Think holidays, etc.) Setting an event from 12:00am - 11:59pm does not accomplish this becaus...
about 3 years ago in Content Marketing / Plan 1 Shipped

Single Page Progressive Forms

At the moment with the way smart forms work, we add pagination. This means that any form with a lot of logic results in many pages. This means that users can’t easily refer back to previous answers, particularly when these forms are long. We would...
over 3 years ago in Content Marketing / Settings + Configuration 0 Shipped