Customer Feedback
We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.
For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.
Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.
We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!
The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.
All the best, your Optimizely Product Team
Choosing work request priority is now part of Routing Rules!
Within routing rules settings, you can choose to write rule based on due date, template, or fields. Historically, this has allowed you to set an assignee for the work. But we've now added the ability to set a priority in place of or in addition to an assignee.
Here's an example:
