Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1912

Ability to view calendar on a weekly, monthly, or quarterly basis

As a team of marketing directors, we are trying to use events on the calendar view to do our monthly and quarterly planning process. We put our large initiatives into the calendar as events that run "all day" from Date X-Z. We'd like to be able to...
over 1 year ago in Content Marketing / Plan 0

Post-Submission Email Tracking Feature for Episerver Forms

Over the past few months, we've noticed an occasional issue wherein emails are not being sent after form submissions within Episerver Forms. While we understand that SMTP issues may sometimes be the cause, we believe that having a post-submission ...
over 1 year ago in Content Marketing / CMS + CMP Publishing 0

Automatically Associate All Campaign Assets in Library as Related

In organizations which are very much compliance driven, there is a requirement for marketing teams to provide supporting information to the customer-facing creative content that is being produced. This could be boilerplates, claims, disclaimers, a...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Comment on Tasks from Board View

Allowing users to comment on task directly from the board view would save a ton of time during daily standups. Right now, we have to click into each card and open the related object in order to make a comment.
almost 3 years ago in Content Marketing / Plan 0 Investigating

Create Ad-Hoc Teams

Teams seem very concrete and formal, and visible across the whole instance. If you can’t assign multiple people to a step, it would be good to make smaller project teams ad-hoc, so that duos/trios of people can work on specific steps. Perhaps ad h...
almost 3 years ago in Content Marketing / Miscellaneous 0 Future consideration

Group By Columns in Board View

It would be nice to have the option for “group by” to occur in columns vs creating separate collapsable rows.
almost 3 years ago in Content Marketing / Plan 0 Future consideration

Allow Tags for Non-Image Assets

In addition to image assets (.png, .jpg), we need to be able to add tags for different files types such tif/tiff/psd etc.
almost 3 years ago in Content Marketing / DAM/Library 2 Future consideration

Sync Adobe Acrobat Comments with Proofing Comments

Many of our stakeholders add their comments to PDFs in Adobe Acrobat and upload it to Welcome for review. It seems that the Acrobat comments do show up in the content section of Welcome, but they do not appear in the Proofing & Versioning sect...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ericsson: Need an API with all end points needed in order to pull correct data of their usage of the platform.

On item #7 below please find attached file where you will find comments on the current API and .csv exports. We would preferably need an API with all end points needed in order to pull correct data of our usage of the platform.Please see sheet 'Fi...
over 1 year ago in Content Marketing 0

Spellcheck and Advanced Formatting in Text Editor

In the text editor, we would like to have more features for formatting text, similar to Microsoft word. For example, the spacing is impossible to adjust. Also, there is no spellcheck feature.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration