Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1912

Download assets from archived tasks

We'd like to be able to still download assets (attachments and content) from tasks that have been archived without having to un-archive them and re-archive them.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Ability to add brief template in workflow settings

When creating a workflow it would be good to have the ability to choose a template to associate it with so that when a user creates a new task using that workflow, a briefing template would automatically be added to the brief tab. Currently, the u...
about 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Allow Sections in Fields Tab

Similar to how we can build sections on the templates/briefs, we'd like to be able to mirror those sections on the Fields tab of the Content. With a number of fields being completed by different users/teams, we could use the organization to keep u...
about 2 years ago in Content Marketing / Settings + Configuration 0 Investigating

Comment navigation in Proofing View

When in the proofing/versioning view, it doesn't work to click on the comments in the side panel and then find their place in the document. It works the opposite way (I can click the comments on the page and be taken to the comment in the side pan...
about 1 year ago in Content Marketing / Structured Content 0

Mandatory campaign template with a default general template selected during campaign creation

The campaign template should be mandatory and a default general campaign template is selected during campaign creation. This is to avoid empty fields in reports as a result of not having campaign template as a required field and users forget to ad...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Logic in workflows

We would like the ability to add logic in workflows.
about 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Review and approval via email

We would like the ability for our leaders to view content and approve it via email. They would get an email with a copy of the content and be able to approve (not make edits) by clicking a button the email that signifies their completion of their ...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to update the publishing date

We would like to be able to update the publishing date as it's restrictive against SEO efforts where users need to update the publishing date when refreshing content.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Annotate on Brief Templates

We would like the ability to annotate on brief templates in order to better facilitate collaboration. There are times when we don't actually want to change any values, but to have a discussion about them instead. The comments space is not ideal be...
over 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Require assignees for steps upon task creation

It would be useful if we had the ability on the task (or even on the step) level to require that an assignee be set for a task to be created.
about 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration