Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1913

Slack Integration for Publishing

I know we already have an existing Slack integration with Welcome that gives updates on when tasks are due, for example. Can we leverage this existing integration so that we can create a channel where it lets people across our company know only wh...
almost 2 years ago in Content Marketing / Notifications 1 Future consideration

Bulk Import of Objects (Tasks, Campaigns, Events, Requests)

We'd like to be able to upload a spreadsheet of items into the platform to generate tasks, campaigns, etc.
almost 3 years ago in Content Marketing / Plan 0 Future consideration

Media Library Folders Stop Showing Pictures After 1000ish

As we found out how easy it is to delete a Media Folder of live images so easily. And not be able to undo that function recently. We also found out the Library's cut off at a certain number of images. We can no longer see images alphabetically tha...
11 months ago in Content Marketing / Settings + Configuration 0

Edit title field on templates

I wish I could edit the "Title" field in templates to reflect a different name. I can add what format I'd like them to use for the title, but I don't like that it's a required field.
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Update Campaign after task completed

I've had to update the campaign for tasks after the task had been completed. In order to update the campaign or sub campaign on a task, you have to un-check the task to remove the completion status. This is an issue because then the completion dat...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to add brief template in workflow settings

When creating a workflow it would be good to have the ability to choose a template to associate it with so that when a user creates a new task using that workflow, a briefing template would automatically be added to the brief tab. Currently, the u...
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Ability to cc on a ticket via the supportal widget in CMP

When my team puts in support tickets, there is no option for them to CC me so that I can provide support/escalate the issue.
12 months ago in Content Marketing / Miscellaneous 0

Show both step due date and task due date on Board

At the moment we have to toggle between different views on the board during our WIPs in order to see both current steps due as well as upcoming tasks where we have step assigned to us. Would be very helpful to be able to see both on the same card.
12 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Required Fields on Events

We'd like to ensure our events are tagged as thoroughly as our tasks and campaigns, but there's no way to set up required fields today.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Tag assets at task level

Before sending assets to the library from a task, it would be great if you could tag them. At the moment there is an option to add fields/labels but not tags.
12 months ago in Content Marketing / Tasks, Campaigns, and Events 0