Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Bounce/exit metrics in Optimizely Full Stack

Bounce and exit rate are key metrics for our business, as they often reach statistical significance and are crucial for us as an indication of experiment performance. At present, these metrics are only available in the Optimizely Web product and n...
almost 3 years ago in Feature Experimentation / Other 1 Future consideration

Honeypot

There should be a honeypot field to prevent spam submissions without captcha.
over 3 years ago in Content Management / Forms 0 Future consideration

Sort In Review Tasks

As an approver I want to sort my 'In Review' tasks So that I can manage my approvals more efficiently. The outcome is the ability to change the sort order would allow us greater control and further ability to prioritise our approvals,
over 4 years ago in Content Management / Collaboration & Approval 1 Future consideration

Project related tasks separate from standard tasks

As a CMS user I want project items to go through workflow as separate tasks to standard workflow tasks So that I can better manage my publishing workflows for specific projects separately to my BAU tasks. The outcome is that Project items appear...
almost 5 years ago in Content Management / Collaboration & Approval 0 Future consideration

Approval management via task pane

1) As an approver I want to see any pending change approvals in my tasks pane So that I can effectively process User requests. Ths outcome is Change approval workflow items are visible within the Tasks pane as a separate status type so that appr...
almost 5 years ago in Content Management / Collaboration & Approval 0 Future consideration

Add experiment metadata (human readible experiment name, variation name, event name, etc) in E3

Add experiment metadata (start/finish date, etc) to E3. These can be accessed via our REST API but this would reduce the friction points of building dashboards using the E3 data.
over 3 years ago in Experimentation Analytics 0 Future consideration

Breakdown pageviews per project in DXP dashboard

We have customers who has different projects for separate end clients. Hence, they need page views report per project in https://dxc.episerver.net/
almost 2 years ago in DXP Cloud Platform / Usage reporting 0 Future consideration

Moving Content Between Plan & Library

Folders should be able to be created in a Campaign or Task, for asset organization. Folders should be able to be imported into Campaign or Task, as well as Collections.
over 2 years ago in Content Marketing / Plan 0 Future consideration

Sort/Filter Comments in Proofing & Versioning

The ability to sort and filter comments by page in the proofing and versioning, rather than having comments listed chronologically would be great.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Unlock and edit (including adding fields) task briefs created from the work requests

Currently, only admins have the ability to unlock task briefs associated with work requests. However, there are situations where form values may change after the task is created, and it would be beneficial for the creators(task owners) to have the...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration