Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1912

Confirmation to delete asset is hidden when image is associated with many CMS pages (Usage)

You cannot see the "Yes, Delete" confirmation button for assets with a lot of associated webpages (Usage section). In the attached example, the image is associated with over 50 urls and I had to reduce my browser resolution to 25% to see the butto...
10 months ago in Content Marketing / DAM/Library 0

Create a native integration with Clockify for time tracking

We want to track how much time we spend on tasks and projects, but since that functionality is not available in Optimizely, we are working on building our own Zapier integration with Clockify to do that for us. Clockify has native integrations ava...
over 1 year ago in Content Marketing / Integrations 1

Default Task Sharing

We'd like to see default task sharing settings as well as default campaign sharing settings. With the ability to create tasks without a campaign, it feels necessary to have this option, since currently campaign-less tasks are by default private, m...
over 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Filter Requests by Related Activites

As a traffic manager who monitors all work requests, it would be ideal if I could filter and/or sort the work requests by Related Activities. Sometimes a job might be "accepted" but it has not yet been converted to a task, and being able to filter...
10 months ago in Content Marketing / Requests 0

Location of Feedback button in CMP interferes with my workflow

The help icon blocks the view of the workflow, when sending messages, and the close/cancel link when viewing assets in full screen.
over 1 year ago in Content Marketing 0

Field Groups missing functionalty

Hello - recently you introduced the idea of field groups. Conceptually I like this feature. BUT, it is currently only available to add to an asset. With all the field inheritance, it would be really great if I could add a group of fields on a task...
10 months ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

My Work filter for step due dates

When viewing my work, a filter that would sort the tasks by when the user's step is due rather than the task due date would be helpful. Several tasks are not due for several months and will be buried under other tasks with steps due far later. Ove...
10 months ago in Content Marketing 2

Show/Hide Fields in a Brief Template Based on Logic

When creating a Brief Template, we have certain fields that should be shown or hidden based on the values selected in previous fields. The current logic in the template builder only allows you to "jump to" a particular field and/or only show limit...
over 1 year ago in Content Marketing / Settings + Configuration 2

Do not let Library Role users add assets to the Library via the Download image as Custom option

We are finding that Library role users (our regular employee base) are accidently adding images to our Library. In order to obtain an image size they want, they chose "Download As" and then "Custom". The "Save" button does not work for them (brows...
over 1 year ago in Content Marketing / DAM/Library 1 Investigating

Text Editor UI

In some cases, we'll have multiple text editors (2-3) in a task that includes additional content to support the primary article. Differentiating between multiple text editor icons is not intuitive for users who are collaborators and not typically ...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0