Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Content Marketing

Showing 526 of 1913

Approved Keyword Suggestions for tagging assets

It would be great if CMP could capture and suggest 'approved' keywords at upload, based on a list of company approved keywords, to encourage users to correctly tag assets using the language used internally. For example an asset about CMP could hav...
over 1 year ago in Content Marketing / DAM/Library 0

Calendar integration for Events

When creating an Event in the CMP, it would be cool to sync the event to a calendar such as Outlook GoogleCal or iCal. In the future, I wonder if it would be possible to invite guests to an event and include an agenda, although that can be handled...
about 2 years ago in Content Marketing / Integrations 0 Future consideration

Create a native integration with Clockify for time tracking

We want to track how much time we spend on tasks and projects, but since that functionality is not available in Optimizely, we are working on building our own Zapier integration with Clockify to do that for us. Clockify has native integrations ava...
over 1 year ago in Content Marketing / Integrations 1

Location of Feedback button in CMP interferes with my workflow

The help icon blocks the view of the workflow, when sending messages, and the close/cancel link when viewing assets in full screen.
over 1 year ago in Content Marketing 0

Product Feedback: "?" Bubble in the way

The little question mark bubble in the bottom right hand corner blocks the revisions in the markup area of the content section and you can't get rid of it. Can it be changed that you can x that out so it's not it the way of reading the changes?
about 2 years ago in Content Marketing / Settings + Configuration 1 Planned

Library Cover Photos

It would be nice to be able to upload/add a cover photo/image to our various folders within the library versus every folder using the same small/gray folder icon. It would make the files easier to identify more quickly when scanning the library.
about 2 years ago in Content Marketing / DAM/Library 1 Investigating

List View Search Functionality

One of the main reasons we began looking for software like the CMP was for the purpose of faceted search. The expectation was that the Search functionality in Welcome would allow us to search for precise key words or phrases within the content and...
about 2 years ago in Content Marketing / Plan / Tasks, Campaigns, and Events 1 Future consideration

Show/Hide Fields in a Brief Template Based on Logic

When creating a Brief Template, we have certain fields that should be shown or hidden based on the values selected in previous fields. The current logic in the template builder only allows you to "jump to" a particular field and/or only show limit...
over 1 year ago in Content Marketing / Settings + Configuration 2

Do not let Library Role users add assets to the Library via the Download image as Custom option

We are finding that Library role users (our regular employee base) are accidently adding images to our Library. In order to obtain an image size they want, they chose "Download As" and then "Custom". The "Save" button does not work for them (brows...
over 1 year ago in Content Marketing / DAM/Library 1 Investigating

Expand Folders in Library List View

hile Labels are great for filters, when you want to just browse the Library, folders make more sense. As we have no tree control to navigate through folders, would it be possible to expand the folders when viewing Library in List View. Visually, t...
about 2 years ago in Content Marketing / DAM/Library 1 Future consideration