Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1913

Step duration on sub-steps

We would like to be able to add step durations to sub-steps. The total of the durations for the sub-steps should equal the total for the main step.
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Bring in AI Content Generator (text and image) into Wizard in Omnichannel

As a marketer at Optimizely, it would be easier for me to access all of the AI features when creating content in the omnichannel editor if the Wizard included the same text and image generation capabilities as the AI Content Generator.
over 1 year ago in Content Marketing / Structured Content 0 Will not implement

Choosing DAM images from the CMS

Choosing images from the DAM inthe CMS is time consuming. I think two features would help this. Remember where I was - When I open the DAM this way to choose an image, it would be helpful if the DAM remembered where I was was the last time I opene...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Task templates for specific user teams or persons

As a creator I would like to create my own task templates that I can share with relevant persons. Only those persons should be able to see these templates when creating a new task.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Need to be able to Save a Brief without Completing It

We need the ability to save a brief without completing it and completing all of the required fields. We have multiple use cases where this would be helpful: 1) We have a traffic manager who will be creating tasks based off of work requests, and th...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Make Expiry Dates on Library Assets Functional - Expired Assets Shouldn't be Accessible

As a financial services company, we need the "Expired Assets" to actually be expired and not accessible. That means:- Public Links should go to an error page (a nice feature would be able to customize this page so we can put an "on-brand" error me...
over 1 year ago in Content Marketing / DAM/Library 0

Choose Whether or Not to Inherit a Work Request Brief to a Task or Campaign

We have a very generic work request brief, and then our traffic manager translates that work request into campaigns or tasks. However, each task (Email, Webpage, Video, etc) has a specific task brief that needs to be filled out. We'd like to be ab...
over 1 year ago in Content Marketing / Requests 1

Auto update collection from the saved view

Currently if I link a folder to Collection and then add new images to the folder, the collection is automatically updated with new images. But if I add a filtered view (which is mix of images/assets from different folder) to a Collection then the ...
over 1 year ago in Content Marketing / DAM/Library 0

Bulk Edit in Plan

A bulk edit feature would be helpful, even from the plan view. Having the ability to select multiple items at a time and update things like due dates or even fields associated, workflows associated, etc.
over 2 years ago in Content Marketing / Plan 1 Future consideration

Event API

support any API for Events needed. Why isn't it
over 1 year ago in Content Marketing / Integrations 0