Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Insight into 3rd party integrations and what's published to the website

My customer, Crescent Electric, utilizes our B2C Commerce product and integrates with both Hawksearch and Inriver PIM. They would like more insight into what is being successfully pushed to the site from any of their integrations. For example, the...
about 3 years ago in Customized Commerce 0 Gathering interest

Localized Attributes/Attribute Values

I recommend that the Attributes and their values have the ability to be localized.
about 3 years ago in Configured Commerce / Catalog & Assets 4 Gathering interest

Allow for custom 404 page for missing user file paths

We are already using the OOTB 'Page not found' page. This works for root level pages. However, when trying to access a missing document located in a subdirectory, the resulting page is a standard, unstyled 404 page instead of the customized Spire ...
over 3 years ago in Configured Commerce / CMS, Spire & Mobius / Technical 1 Gathering interest

We would like to include video and image data to the standard sitemap, following Google recommendations

We would like to include video and image data to the standard sitemap, following Google recommendations: https://developers.google.com/search/docs/advanced/sitemaps/video-sitemaps https://developers.google.com/search/docs/advanced/sitemaps/image-s...
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Quotes- Ability to Edit and have a LOT of notes

As a customer I'd like the ability to Edit a quote without having to start from scratch. I'd also like to be able to have a space for a LOT of NOTES within the quote. Our sales people work with customers daily and we'd put thru about 10% of our to...
over 3 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Variant Product - See child products in Product Dashboard

Would like to be able to see what products are child products in the dashboard without having to go into the Parent Product and using the child product tab. Being able to see parent / child products in the dashboard would almost create a visual "t...
over 3 years ago in PIM 3 Gathering interest

Exclude Uncategorized Product - Dashboard View and Export

In the new enhancements, we can filter to Uncategorized Products. Would like to have a view of products that exclude Uncategorized products. This would give you a visual of what is currently on the web, and what is not on the web. Because there is...
over 3 years ago in PIM 3 Gathering interest

Remove SwitchingLanguage query parameter

We had many requests from our clients to remove the SwitchingLanguage=true parameter in the URL when using the language selector.
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Provide a way to get associations in batch

During investigating performance bottle necks of our catalog indexing we have found the need to get associations in batch to increase performance. The IAssociationRepository interface contains methods to find associations between entities. However...
over 3 years ago in Customized Commerce / Catalogs 0 Gathering interest

Support the use case of importing Quotes

Customers would like to import quotes into their ecommerce system.
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest