Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 567

Azure Queue / Service Bus for Message Handling

CDN logs are exposed to us via SAS URI with read Permissions. However if Episerver could consider exposing the Azure Queue / Service Bus that will be a complete solution that helps us consume the logs from Queue., instead of designing a solution f...
over 4 years ago in DXP Cloud Platform / Telemetry 1 Future consideration

Campaign Workflows

We would like to have the workflows available for campaigns too (not only tasks) and if possible to set-up in the backend which workflow should be shown at campaign level, and which workflow should appear at campaigns level.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Link brief templates to campaign templates

Hi! It would be extremely useful if we could link campaign templates and brief templates together. For example if someone selects to use the standard marketing campaign template, the standard marketing brief template should be automatically selected.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Need @ mentions in Microsoft products connected to CMP

As a marketer and someone who creates content using Microsoft Word and PowerPoint, I need to be able to @ mention others within the documents. I also need to be notified when I'm mentioned, so I don't miss feedback. It would be great to have the @...
about 2 years ago in Content Marketing / Integrations 0 Future consideration

Add watcher for campaigns

Currently it is not possible to add watchers at campaign level. We would like this option. Plus, that all tasks belonging to the campaign, will have the same watchers by default.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Ability to @ mention watchers

It would be great if @watchers was a functional way to notify watchers of a task that there is a comment for them - especially useful when there are a large number of folks that need communicating to.
over 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 1 Future consideration

Send notification when new user is created

Send notification to administrator or admin group when Guest user creation is used
almost 4 years ago in Product Recommendations / Technical 1 Future consideration

Add support for modern image formats like WebP/AVIF

As an experiment author, I want to be able to upload images to experiments that are high quality, have low file sizes, and support transparency. By supporting modern image file formats such as WebP or AVIF in the visual editor, users would be able...
over 1 year ago in Web Experimentation / Experiment Authoring 1 Future consideration

Support SVG

Support SVG's. E.g. https://world.episerver.com/blogs/Ben-McKernan/Dates/2015/7/supporting-svg-images/
over 4 years ago in Content Management / Technical 1 Future consideration

Compress Workflow Builder

The interface when building/editing workflows makes it really difficult to see more than one step (the text box is unnecessarily large). I would love the ability to compress the view so I can get a better overview and move steps around quicker.
over 2 years ago in Content Marketing / Settings + Configuration 3 Future consideration