Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Content Marketing

Showing 321

Send Assets from Task to Discrete Library Folders

When working in a task, we often create multiple assets that need to go to the library. Today, we can send all assets to a folder in the library, which is great. But we need the ability to send individual assets to different folders. (Asset A goes...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Automatically Associate All Campaign Assets in Library as Related

In organizations which are very much compliance driven, there is a requirement for marketing teams to provide supporting information to the customer-facing creative content that is being produced. This could be boilerplates, claims, disclaimers, a...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Create Ad-Hoc Teams

Teams seem very concrete and formal, and visible across the whole instance. If you can’t assign multiple people to a step, it would be good to make smaller project teams ad-hoc, so that duos/trios of people can work on specific steps. Perhaps ad h...
over 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Group By Columns in Board View

It would be nice to have the option for “group by” to occur in columns vs creating separate collapsable rows.
over 2 years ago in Content Marketing / Plan 0 Future consideration

Allow Tags for Non-Image Assets

In addition to image assets (.png, .jpg), we need to be able to add tags for different files types such tif/tiff/psd etc.
over 2 years ago in Content Marketing / DAM/Library 2 Future consideration

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Sync Adobe Acrobat Comments with Proofing Comments

Many of our stakeholders add their comments to PDFs in Adobe Acrobat and upload it to Welcome for review. It seems that the Acrobat comments do show up in the content section of Welcome, but they do not appear in the Proofing & Versioning sect...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Spellcheck and Advanced Formatting in Text Editor

In the text editor, we would like to have more features for formatting text, similar to Microsoft word. For example, the spacing is impossible to adjust. Also, there is no spellcheck feature.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Automatically Alphabetize or Drag-and-Drop Values when Editing a List

In order to keep things organized, we keep our label values in alphabetical order. But if I need to add a value, there's no way to put it in order without removing all of the values and re-adding them. It would be nice if the platform could alphab...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Workflow/Tasks in linear format on Calendar view

We'd like a calendar view feature that allows you to see workflows spanning across the week(s), similar to how Events are shown. This allows the user to see more tasks/steps at once instead of having to scroll down.
over 2 years ago in Content Marketing / Plan 0 Future consideration