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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Configured Commerce

Showing 282 of 1912

Granular Permissions -include Debug tools

In the current Roadmap there is an item around Granular Permissions for the admin console based on user role. When we create console user access to add a Punchout Customer it also gives them access to Debug Bug on page - and we are hoping granular...
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Cloudflare timeout setting

Allow the Cloudflare timeout setting to be changed by customer. Currently it's global at 100 seconds.
over 1 year ago in Configured Commerce / Technical 0

Product Order History Visibility in PDP

As an eCommerce Manager - I want to show my Customers how many of a Product they have ordered in the last year, as well as the average monthly order amount.
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

BOGO promotions

We have a requirement on promotions from client, it is not possible to configure it OOTB so requesting you to provide provision to customize the same OOTB. Support ticket raised: https://support.optimizely.com/hc/en-us/requests/1045950 Requirement...
over 2 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Add ability to automatically create page content for page variations.

Would be awesome to have a method of identifying page variations in Standard.json files so that they were auto generated from the devs when an environment is built the first time. For example, if we have a Home Page, with 2 variants, 1 for authent...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 3 Gathering interest

Restriction Groups for anonymous users

Our instance has multiple microsites and our current method of building our product catalog assigns each product to its category on every microsite. When users are logged in, we can correctly control the flow of presented products through Restrict...
over 1 year ago in Configured Commerce / Catalog & Assets 1 Investigating

"Remember me" automatically set

If you set "remember me" on login it shoud automatically be set the next time you log in.
over 1 year ago in Configured Commerce / Customers 4 Investigating

Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
over 1 year ago in Configured Commerce / Technical 5 Investigating

Get notifcation if product is in stock

We wanted to have a new feature that would help a customer get registered to an email feed when a product will be back in stock. In the mobile application, this could be a push notification instead
about 4 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest