Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Choose Thumbnail for Video File

We would like to choose a thumbnail for a video file so that we can ensure we always have a quality image to represent the file. This is crucial if we plan to share our collections with prospects (we have to protect our brand image), but important...
almost 3 years ago in Content Marketing / DAM/Library 0 Future consideration

Filter by Requestor (on column)

Need to be able to filter by requestor in column view.
over 2 years ago in Content Marketing / Requests 0 Future consideration

A more competitive price for the CMS license

As a customer I want to be able to pay a price to use the product that is reasonable and competitive compared to similar products so that I can choose Episerver CMS as platform instead of alternatives like Umbraco or Wordpress. Money I spend on li...
almost 5 years ago in Content Management 2 Future consideration

Assign Multiple Owners to a Step

No description provided
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Delegate Work

We'd like the ability to delegate all or some of someone's work to another user in the case that they go out on leave, leave the organization, etc.
almost 2 years ago in Content Marketing / Miscellaneous / Settings + Configuration 0 Future consideration

Full support for CMS language settings

It should be simple to get language behavior consistent with CMS language settings around fallback and replacement languages.
over 2 years ago in Optimizely Graph 0 Future consideration

Support Cloudflare Email Address Obfuscation feature as part of DXP

As a DXP customer I would like to prevent email harvesters from scraping my website looking for email addresses to spam. Cloudflare has an Email Address Obfuscation feature which provides a solution but it is not available to DXP customers. https:...
about 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Digital Presence Locally in China

We would like the option of having a digital presence for our solution lcoally in China. Delivering traffic into China via the China CND is not an option for us as we need to deliver with fast response time or other reasons.
over 5 years ago in DXP Cloud Platform 0 Future consideration

In-Progress Status for Work Requests

It's currently not possible to tell which requests have active work happening in tasks/campaigns based on existing statuses (accepted doesn't necessarily mean work is being done.) It would be great if we could have an in-progress status just like ...
over 2 years ago in Content Marketing / Requests 1 Future consideration

Limit the number of workflows/briefs visible to different teams

Currently, every user has access to all active workflows and briefs in Welcome. However, we would like to restrict the visibility of workflows and briefs to specific users or teams. For instance, the content team should only see content-related wo...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration