Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

All feedback

Showing 567

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Events to Milestones

Currently only Tasks can be added to Milestones, but we also need Events to be added to Milestones
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Restrict due dates chosen by requestors

We need to be able to add a number of days out (for example 10 days) as a default to all requests so that requestors cannot request projects earlier than our default delivery/completion date. For example we don't want to allow requestors to submit...
about 2 years ago in Content Marketing / Requests 1 Future consideration

Archive Unused Rules (vs deleting them)

From a customer: The options are only to “Move To Top, Duplicate or Delete”. One does not necessarily want to delete past rules, in case one wants to re-use them or use them to duplicate them to create a slightly different rule etc. Therefore, the...
almost 2 years ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Parent campaign inherits status from sub campaigns

If you have a parent campaign with 5 sub-campaigns that are all in progress, the parent campaign will show as 'not started'. This is a design flaw since the parent campaign doesnt inherit the campaign status from the sub-campaigns. The parent camp...
over 1 year ago in Content Marketing 2 Future consideration

Add thumbnails for Adobe file types

We often need to add Photoshop, Illustrator, and InDesign files to our Library and it would make it much easier to identify those files if there were a thumbnail image of it's content. Bonus points, but not required, for Premiere Pro and After Eff...
about 2 years ago in Content Marketing / DAM/Library 2 Future consideration

Show details like schedule or selected target group on preview graph of marketing automation

In the MA preview you can see the graph. But when you have an Advanced node as start node, you must click into the editor of the automation to read, when the automation is scheduled to run. This information and probably also other details of other...
over 3 years ago in Campaign 0 Future consideration

Enable "Session Count" feature in ODP

The session count feature was removed from ODP due to data issues. This request is to re-enable it.
5 months ago in Data Platform App 0 Future consideration

Provide a better editor for "custom javascript conditions" for the audience builder.

Hi! As an Optimizely editor, I would like to have a better developer experience when using the "custom javascript condition" when building an audience. Not only is the editor showing plain text while it could be an editor such as is presented when...
almost 3 years ago in Web Experimentation / Developer Experience 4 Future consideration

Move files directly from Content tab to Attachments

It would be very helpful if you had the ability to select files in the Content tab (e.g. alternate draft files) and MOVE them directly to the Attachments. Sometimes extra draft files end up in the Content tab. In order to keep them in the Task, yo...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration