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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Configured Commerce

Showing 282 of 1913

Fix bundles to work like they are described in commerce connect

Currently bundles and kits work identically in Configured commerce - allowing you to create a BOM. I have reached out to support and they tell me these are identical features so I'm not sure why they both exist in Configured commerce. For users wh...
10 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Cant give a new console roll access to media and indexing

The Console role access for Library → Media and Marketing → Search → Indexing are hard coded in the base code. So I can not give a new console role access to Indexing or Media by doing changes in Application Dictionary. You should be abele to give...

Partial search hits on variants

If you search for a title containing almost the entire title of a variant it falls back to the product instead of showing the variant. You need the complete variant number or the complete title to actually get a hit on a variant. We want a config ...
over 1 year ago in Configured Commerce / Search 1 Gathering interest

Export option for Order and Invoice History

Customer would like to be able to export order history and invoice history into an excel spreadsheet
over 2 years ago in Configured Commerce / Self-Service 1 Gathering interest

Spire > Extend BillToModel with vatNumber

Please add the vatNumber field to the BillToModel so that we can use it on our custom CustomerSettings page. Right now we have Q&D fix for this with a CustomProperty which clutters our Customer entity object
over 2 years ago in Configured Commerce / Orders & Payment 1 Investigating

Ability to add column of placed by username and filter, on order history page in admin panel

Problem: In the admin panel, if you navigate to sales section and go to the cart history page, you can add several columns to see that particular data in the table. One of these is the placed by username column and a filter for the same on top.If ...
over 2 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Customize GetPdf method of InvoiceController.cs, PartialViewLocator is in private package

We are having a requirement which is same as the GetPdf method in the InvoiceController.cs However we have identified that the PartialViewLocator is in the private package, and we cannot add the insite.commerce.private package in Extension project...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 6 Investigating

Add Audit Logs for incorrect password login attempt logs and user locked out logs

In Audit logs, we are getting admin user logins and password change related logs. But we are not getting incorrect password login attempt logs and user locked out logs. How do we know if someone's account was locked due to incorrect password login...
10 months ago in Configured Commerce / Admin Console & Import/Export 3 Gathering interest

Northstar CMS + B2B Commerce

We need an integration between Northstar CMS and B2B Commerce
over 1 year ago in Configured Commerce / CMS, Spire & Mobius / Integration 0

RFQ Notifications Sent to the User instead of Ship To/Bill To Contact

It makes no sense for a buyer to submit an RFQ to our business and then have our reply sent to the email address on file for the Bill To or Ship To. Each Bill To or Ship To will likely have more than one buyer supporting it. In many cases the cont...
over 2 years ago in Configured Commerce / Orders & Payment 1 Gathering interest