Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1913

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Events to Milestones

Currently only Tasks can be added to Milestones, but we also need Events to be added to Milestones
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Restrict due dates chosen by requestors

We need to be able to add a number of days out (for example 10 days) as a default to all requests so that requestors cannot request projects earlier than our default delivery/completion date. For example we don't want to allow requestors to submit...
about 2 years ago in Content Marketing / Requests 1 Future consideration

Indexing Assets

Hi Team, in the December release, you have introduced option to INDEX the Assets in Library (CMP). While we appreciate the flexibility, we also can see potential risks of enabling indexing by users by an accident and making an internal corporate c...
4 months ago in Content Marketing / DAM/Library 0

Deactivate values within a field

When creating new values within a field (i.e when taxonomy is updated) we do not want users to be able to select the old values any more. However, we want the old values to be searchable and filtered to see i.e. historical campaigns with 'old' val...
about 1 year ago in Content Marketing / Miscellaneous 0

Values in the Date fields differ per time zone (CMP)

We have experienced an unexpected behaviour of the Date types of fields: When a person sitting e.g. in Singapore sets up the publishing date or approval date in CMP for 10 June, it will show up as 9 June for users in Europe We understand this migh...
9 months ago in Content Marketing / CMS + CMP Publishing 0

Parent campaign inherits status from sub campaigns

If you have a parent campaign with 5 sub-campaigns that are all in progress, the parent campaign will show as 'not started'. This is a design flaw since the parent campaign doesnt inherit the campaign status from the sub-campaigns. The parent camp...
over 1 year ago in Content Marketing 2 Future consideration

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
almost 2 years ago in Content Marketing / DAM/Library 0 Planned

Add thumbnails for Adobe file types

We often need to add Photoshop, Illustrator, and InDesign files to our Library and it would make it much easier to identify those files if there were a thumbnail image of it's content. Bonus points, but not required, for Premiere Pro and After Eff...
about 2 years ago in Content Marketing / DAM/Library 2 Future consideration

Move files directly from Content tab to Attachments

It would be very helpful if you had the ability to select files in the Content tab (e.g. alternate draft files) and MOVE them directly to the Attachments. Sometimes extra draft files end up in the Content tab. In order to keep them in the Task, yo...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration